Won't let me PICK a location
App is terribly made. I selected not to give it my location, and then I can't manually pick an address for pick up. Guess I won't use the app then. 🤷♂️ Why is that even a thing? Do people move around that much? Smh.
Recommend
Sign up bonus and birthday deals are amazing.
Rewards
So apparently in my specific location my rewards doesn’t apply? I’ve contacted customer service 4 times and they haven’t helped me. They just gave me a list of towns that it does apply in and a list of like three towns that it apparently doesnt. That would have been nice to know before I saved up $30 in rewards. And it would be nice if customer service would actually solve the problem.
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Love the restaurant - hate the app
The only way to earn points through there rewards program is ordering through the app which has a more limited menu than in store. Plus if I want to get it delivered, even though i don't live far from it and every other delivery service delivers, it says I'm not eligible. Im highly disappointed. I wish they had a better system like maybe add rewards by uploading a receipt or using your phone number?
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Can’t order only what I want
The app is useless to me. I tried only ordering a grilled cheese but the app will not let me order it without also ordering Mac and cheese that I don’t want. There is no way to remove it from my bag either. Guess I just have to go to the store and order there.
