i User Reviews

i-ONE Bank Global
i-ONE Bank Global
INDUSTRIAL BANK OF KOREA

Customer Experience

Positive experience54.2% of reviews
Neutral8.3% of reviews
Negative experience37.5% of reviews

~ Based on 24 written reviews from the US App Store.

Is i Safe?

Not enough ratings yet to assess i.

Is i Legit?

i-ONE Bank Global appears to be a legitimate app. AppsHunter Legitimacy Score for i is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Biometric login not working

After my certificate was renewed, biometric login stopped working. I was able to login using my pattern and tried to re-enable biometrics under Authentication / security, The app prompted me to Register again, but tapping the Register button shows the error message “지문이 이미 등록되어 있습니다”. Please fix this bug, so biometric login can be re-enabled.
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Response from developer

Dear 'New Cafe!' this is Industrial Bank of Korea(IBK). Firstable thank you for use our smart banking service. When I read your problem wrote on review. The message on your review '지문이 이미 등록되어 있습니다" means, your finger print already registered on service. The most easy way to fix this problem is delete banking service on your device and re-install for new fingerprint registration. If you have any question about service, you should call IBK customer service[1566-2566,1588-2588 > 571(in English), 031-888-8000(contact in abroad). Thank you for using IBK with customer.

Terrible app terrible system

I’ve been a customer of this bank for a long time. Every time I visit the bank I get a headache from the workers there. They seem to think I need narration of each bank policy. They make me jump through all of these hoops to make a transaction. Well the app is worse. It has been useless and the security measures make me feel more insecure. Terrible app etc.
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Worst Bank in Korea

Avoid this bank. Their card is useless outside of Korea and they are not helpful.

Palos

Can’t use this app now why.?

Failed transaction

I can’t access my account.
Keep telling me “data loading for App execution failed”

Mobile Verification Never Works

A verification never arrives. All the IBK apps are broken. They are all trashes.

No work!

Bad, no work programm.

앱이 편하고 빨라졌네요 :)

앱이 저번보다 편하고 빨라졌네요 쓰기 편해요 :)

직관적이고 깔끔하고 편리하기까지!

완벽하네요!!

Finally

Finally a great app. Pretty much same functionality as Korean version. Love it. Thank you.

This is app beautifuly

사랑해요 기업은행
한국 사랑해요
너무 좋아요

Comfortable Ux to use and useful functions

Providing many countries language for banking App is impressive and easy to use. Especially the reality is that foreign workers have no time to go bank branch u know? Plz updating more convience tools for me. Recommend and affordable five stars!!! Thx IBK😉

최고임니다!!!

경기도애서 군무하는 외국인임니다
iBk가 월급통장임니다 그리고 씀니다
말 영어 나와서 좋습니다!
지점 안가서 너머 편함니다
감사함니다

So nice interface and menu~!!

User-friendly interface and menu are good.

파이팅열정남!!

솔직히 빠르고 좋네요~인정 어 인정

회사 직원들도 모국어로 사용 가능하다고 좋아합니다

더 많은 언어 부탁드려요

I like it

It’s faster than before

The language changed!

It was working well until this last update. Now everything is in Korean... but it is supposed to be an App in English T.T
좀 수정 해주세요 ㅠㅠ

Can’t find the certificate

Islomjon

Update

Please update new UI and Keyboard layout. Thanks