App no longer works REMOTELY since last update.
Using a WJ–NX400. Can no longer see cameras when not directly on site connected to the Wi-Fi.
Response from developer
Thank you for using the i-PRO Mobile APP. We sincerely apologize for any inconvenience caused. To better understand the issue and assist you, please contact us through the following page: https://i-pro.com/products_and_solutions/en/surveillance/contact-us We look forward to hearing from you.
Love the app
I like the new features and the Remote Monitoring Service
Wifi
Does not work with wifi, can’t see video when out of home 😒
Had to delete and register again my NVRs after upgrading my iPhone to iOS 18
Upgraded my iPhone to iOS 17.7 and then immediately to iOS 18.0. After doing so I could no longer connect to my two I-Pro NVRs and see my cameras. After some troubleshooting I deleted my NVRs and went through the registration process again for each NVR. Everything is now working fine again - a great app. Had the same issue on my iPad when upgrading to iPadOS 17.7.
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Response from developer
Thank you for using i-PRO Mobile APP. We apologize for any inconvenience caused. Please contact the i-PRO Mobile APP Office (i-PRO_Mobile_APP_help@ml.i-pro.com) so that we can confirm how to use the service and apologize for the inconvenience. We look forward to hearing from you.
Does not work with iOS 18
Upgraded my iPhone to iOS 18.0. Now I can no longer connect to my NVR and see my cameras.
Response from developer
Thank you for using i-PRO Mobile APP. We apologize for any inconvenience caused. Please contact the i-PRO Mobile APP Office (i-PRO_Mobile_APP_help@ml.i-pro.com) so that we can confirm how to use the service and apologize for the inconvenience. We look forward to hearing from you.
Don’t use Ver 7
as noted on some other reviews It’s useless in playback mode. After hitting search there are spin dials to select date and time. there is a time slider bar that seems uncorralated to the video. These then cover controls like rewind or fast forward, pause and save.
Works well
The latest update has fixed the issues with connectivity to the NV300 and the app now works well
This App is going backwards
Time on the record search button doesn’t show am or pm just two lots of a 12 hour clock
Very hard to calculate what your looking for
When you capture an image the confirmation message it’s now coming in Korean or Japanese
Come in guys sort the S%}t out pleas
Very hard to calculate what your looking for
When you capture an image the confirmation message it’s now coming in Korean or Japanese
Come in guys sort the S%}t out pleas
App no longer works since last update
Can only view the cameras but cannot FF or RW, Date search, Time search etc. useless app now.
Response from developer
Thank you for using Panasonic Security Viewer. Check how to use it. Please contact us. i-PRO Security Viewer Secretariat (i-pro_security_viewer@ml.jp.panasonic.com)
Time selection out of sync
When I updated to the newest version in Nov 2020 the time selection for playback is out off alignment. The scrolls do not align with the times that are being set. Seems they are off by 10. 0800 is 1800. You need to ignore the numbers on the scrolls and just look at what is being set for what will be sent to recorder for retrieval. And when using iPhone the AM and PM selectors don’t show up in portrait mode. You need to turn phone to see all 4 options. That took a while to figure out. Better testing and documentation is needed to make this app more useable.
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Steadily improving
When I first bought the camera (WV-S6130) in 2018, it required 32 bit Internet Explorer to configure, and the app only provided the basic functions. Now I can use Safari on Mac and the app is much more useful. The latest update (5.1) is even better, except for the video recording function is not working. As usual Panasonic does not accept suggestions from end users, hopefully their developers will read the reviews here.
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It works on my iPhone iOS 13.5.1!
I have nine WV-S2110 Panasonic cameras and all work flawlessly with this app. I will for few more months before giving 5 stars! So far so good!
No iOS 13
It’s app currently does not work on iOS 13 please update app to make it usable please.
Does not work with IOS 13.0
Please perform the necessary maintenance on the Panasonic viewer app so that it complies with the new IOS 13.0 for Apple products.
Update for new ISO
Does not work with the new ISO update. Fix please.
Force Close
New update please for this application
Works as I Need
We have old discontinued WV NS202 A cameras. Rather than figure out tempting into a computer browser this app configured perfectly to use the equipment we have. Thank you Panasonic.
Update Stop connection
Latest update I can no longer connect using an apple iphone7 yet a Samsung still works fine
Doesn’t work for older Panasonic cameras
I loved my old Panasonic app. It worked great. Stopped working with iOS 11 so I had to download this one. It looks like this one only works with newer cameras. I can only see two out of my five cameras. Going to ditch this one and see if I can find another generic app that works better
Update killed our feed!
Ok..this is NOT working!! We are now unable to view. What did you do?
PLEASE FIX IMMEDIATELY.
PLEASE FIX IMMEDIATELY.
