i vs HID Reader Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
i
View live and recorded video from compatible surveillance devices on your smartphone. Control camera functions, receive alarm notifications, and download footage for later review. Connect via cellular or Wi-Fi for remote access.
- View live video from cameras and recorders
- Control camera Pan/Tilt/Zoom and other functions
- Playback and download recorded video
- Receive alarm notifications with live video links
- Check person count statistics via graphs
- Connect via 3G/4G/5G/LTE or Wi-Fi
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- Outline i-PRO Mobile APP is a smartphone application that makes possible to view videos from/in the following i-PRO devices. (Hereinafter referred to as this app) ・ Network Camera (Hereinafter referred to as camera) ・ Network Interface Unit (Hereinafter referred to as encoder) ・Digital Disk Recorder (Hereinafter referred to as recorder) ・Network Disk Recorder For further information about compatible devices, refer to the website of this app. “i-PRO Mobile APP” https://i-pro.com/products_and_solutions/en/surveillance/products/nvr-system/i-pro-mobile-app Camera images taken with Remote Monitoring as a cloud service for P2P functions can be displayed by this app. For further information about Remote monitoring, refer to our website below. https://i-pro.com/products_and_solutions/en/RemoteMonitoring/en/html/RemoteMonitoring_ webguide_en/index.html Viewing of live video from a camera or playback of video in a recorder will become available by connecting with 3G/4G/5G/LTE line or wireless LAN (Wi-Fi). When using via the Internet, set the port forwarding function of the router. Refer to the manuals provided with the router for further information. Automatic setting with the router is possible by setting the UPnp (auto port forwarding) of the camera to “On”. (Only when a router supporting UPnp is in use) For how to configure, refer to the manual of the camera in use that is available to downloaded from the URL below. https://i-pro.com/products_and_solutions/en/surveillance/documentation-database#network_cameras Please use the DDNS service below. https://www.viewnetcam.com/ip_ddns/ - Features Check live video Check live video from an independent camera, a camera connected to a recorder, and cameras via Remote Monitoring. To check live video, switch between the camera list screen and the live screen. Control live video Perform PanTilt/ Zoom/ Preset/ Resolution/ Focus Dewarp operation. Play recorded video Play videos recorded in the SD memory card (SD recording) on the camera or videos recorded in a recorder (recorder recording) with the device type as camera, recorder, or Remote Monitoring. Search recorded video by date, time or event and play.(The event search is available only at the time of SD recording playback.) Download playback video Download video recorded in an SD memory card on the camera (SD recording) or video recorded in a recorder (recorder recording) to the smartphone in MP4 format. Check the statistics in a graph Check the person count information including the number of visiting and staying persons with graphs when the extension software is installed on the camera in use. Alarm notification function Alarms from the cameras and recorders are displayed in a pop-up display. By tapping the pop-up display, you can check the live video of the camera where the alarm occurred. - Website introduction i-PRO website https://i-pro.com/products_and_solutions/en/surveillance -Note Direct reply will not be sent even if you connect to the developer’s e-mail address.
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
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HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Screenshots
Verdict
The clearest difference is rating: i at 4.4 against HID Reader Manager's 2.6. i also leads on review sentiment (39% vs 12%) and ratings volume (247 vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
i holds the better App Store score, 4.4 against 2.6. That said, the two scores are not equally well evidenced: i has 247 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 39% of i's written reviews are positive against 12% of HID Reader Manager's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 11, 2026 and October 12, 2026 respectively.
| Parameter | i | HID Reader Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (247 ratings) — better | 2.6 (26 ratings) |
| Positive reviews | 39.3% of reviews — better | 11.5% of reviews |
| Number of ratings | 247 — better | 26 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 88 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | i-PRO Co., Ltd. | HID Global |
Customer experience
i
HID Reader Manager
Bugs and requests
i
Reported bugs
16 issues- App no longer works remotely since last update
- Cannot see cameras when not directly on site
- Does not work with wifi, can’t see video when out of home
- Could no longer connect to NVRs after upgrading iPhone to iOS 18
- Does not work with iOS 18
Show 11 moreShow fewer
- Useless in playback mode
- Time selection out of sync
- AM and PM selectors don’t show up in portrait mode
- Confirmation message in Korean or Japanese
- Cannot FF or RW, Date search, Time search
- Video recording function is not working
- No longer connect using an apple iphone7
- Update killed our feed
- Unable to view or control anything
- App stopped working with iOS 11
- Not working on iPad2 or iPad mini
Requested features
7 requests- Add sound functionality
- Implement fingerprint or passcode for security
- Optimize for battery life
- Update app for new iOS versions
- Improve time selection for playback
Show 2 moreShow fewer
- Fix foreign language confirmation messages
- Add sound
HID Reader Manager
Not enough reviews yet to summarise bugs or requests.
In-app purchases
i
No in-app purchases
HID Reader Manager
No in-app purchases
Questions
Is i free?
Is HID Reader Manager free?
Which has better reviews, i or HID Reader Manager?
Do i or HID Reader Manager have ads?
Which is updated more often, i or HID Reader Manager?
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