Comparison

HID Reader Manager vs Genetec Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HID Reader Manager

This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.

Highlights
  • Configure reader settings
  • Upgrade reader firmware
  • Inspect and export reader status
  • Enable Bluetooth support
  • Enable OSDP support
Features
Read full description

HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information.  If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience.  If Location is not enabled communication to readers will not function.

About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

Screenshots

HID Reader Manager4 screens
Genetec Mobile4 screens

Verdict

The call

The clearest difference is rating: Genetec Mobile at 3.2 against HID Reader Manager's 2.6. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Genetec Mobile holds the better App Store score, 3.2 against 2.6. Both are backed by a comparable volume of ratings — 26 and 37 respectively. Written reviews point the same way: 13% of HID Reader Manager's written reviews are positive against 14% of Genetec Mobile's.

UpkeepUpdate frequency

HID Reader Manager ships an update every 2 months, Genetec Mobile monthly. The most recent releases landed on September 22, 2026 and September 21, 2026 respectively.

Scorecard1 real difference · 9 level
HID Reader Manager versus Genetec Mobile: the parameters behind the verdict, then further details
ParameterHID Reader ManagerGenetec Mobile
PriceFreeFree
Rating2.6 (26 ratings)3.2 (37 ratings) — better
Positive reviews12.5% of reviews13.6% of reviews — better
Number of ratings2637 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.014.0
Further details — not scored
Size174 MB222 MB
Age rating4+4+
DeveloperHID GlobalGenetec

Customer experience

HID Reader Manager

All ratings26 ratings
Positive38.5%
Neutral0.0%
Negative61.5%
Written reviews24 reviews
Positive12.5%
Neutral4.2%
Negative83.3%

Genetec Mobile

All ratings37 ratings
Positive48.6%
Neutral10.8%
Negative40.5%
Written reviews22 reviews
Positive13.6%
Neutral22.7%
Negative63.6%

In-app purchases

None

HID Reader Manager

No in-app purchases

None

Genetec Mobile

No in-app purchases

Questions

Is HID Reader Manager free?
HID Reader Manager is free to download, with no in-app purchases.
Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Which has better reviews, HID Reader Manager or Genetec Mobile?
Genetec Mobile is rated higher. HID Reader Manager averages 2.6 out of 5 from 26 ratings, while Genetec Mobile averages 3.2 from 37 ratings.
Do HID Reader Manager or Genetec Mobile have ads?
Neither HID Reader Manager nor Genetec Mobile shows ads.
Which is updated more often, HID Reader Manager or Genetec Mobile?
HID Reader Manager ships an update every 2 months, and Genetec Mobile monthly. Most recently, HID Reader Manager was updated on September 22, 2026 and Genetec Mobile on September 21, 2026.

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