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Genetec Mobile

Genetec Mobile

by Genetec

36 ratings
20 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • May 10, 2019
  • June 19, 2026

Features

Developer

Genetec
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Genetec Mobile screenshot #1 for iPhone
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Genetec Mobile screenshot #9 for iPhone
iphone
ipad
⭐20
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❓8 answered
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About

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

✓Access video surveillance, access control, and ALPR
✓Control PTZ cameras and view live/playback video
✓Manage access points and door controls
✓Utilize ALPR hotlists and plate reads
✓Manage incidents with Mission Control
✓Receive push notifications for alarms and events
✓Stream and share live video from your device
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What's New in Genetec Mobile

26.6.0

June 19, 2026

Maintenance - Bug fixes. We're always working on new ways to improve your experience with Genetec Mobile. That's why your voice is so important to us. Let us know what you think by using the in-app Send Feedback feature! Looking for more information? Check out the What's New section in the Genetec Mobile settings.

More

User reviews

Most RecentHighest RatedLowest Rated

App sucks

Deletes my “favorites” every time I log in. What’s the point of adding doors to my “favorites” tab if they delete every time
I log into the app
sp6100sp6100

Next to Worthless

Ugh got a video from a FOI request. Video is completely worthless unless you have windows.
in todays day and age how do you not have a player for iPhone, iPad, Mac. Maybe I can record it on my phone so I can play it back. Complete Trash!
LovetocolorLovetocolor

Garbage

Literally can’t watch a single video from hundreds of cameras
Wasted t1meWasted t1me

I Phone 15

Can’t get this to work. I signed in and see my favorites on first page. When i try and go to Area View it freezes. I have the latest ISO and deleted and reinstalled the App.
M U G 5M U G 5

Version 24.9.0 doesn’t work?

I am able to log in, but as soon as I try to navigate to a device via Area View, the app freezes.
BigDaddy00009BigDaddy00009
See 15 more reviews

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FAQ

What are the system requirements for Genetec Mobile?

Genetec Mobile requires Security Center version 5.8 or greater. Some advanced features may necessitate specific integrations or versions of Security Center to function correctly.

How does Genetec Mobile enhance collaboration among security teams?

It allows security desk operators to track mobile users via geo-localization, share live video streams, and initiate communications through in-app messaging and Sipelia calling. Teams can also trigger hot actions like manual incident initiation.

Can I try Genetec Mobile before committing?

Yes, by downloading Genetec Mobile, you can access a free demo system directly from the Genetec Mobile sign-in page to explore its functionalities.

What types of security systems can I access with Genetec Mobile?

You can access your Genetec Security Center core entities, including Omnicast video management, Synergis access control, and AutoVu ALPR systems.

How does Genetec Mobile handle alarms and events?

Genetec Mobile keeps users informed of alarms and events through push notifications, allowing for timely awareness and response to security situations.

Is Genetec Mobile available on multiple devices?

Genetec Mobile is supported on iPhone, iPad, and iPod devices, providing flexibility for users across Apple's ecosystem.

What is the update frequency for Genetec Mobile?

The latest version of Genetec Mobile is 26.3.0, last updated on March 23, 2026. While this indicates a recent update, actual update frequency can vary based on development cycles and new feature releases.

What is the user sentiment for Genetec Mobile based on ratings?

Genetec Mobile has a rating of 3.3 stars from 34 ratings. This suggests a mixed user sentiment, with room for improvement in user satisfaction.