Fix authentication
Every time you update the app it forces me to log in rather than use biometric. It fails and I try to reset the password. Your password rules are to strict so most password generators fail. Why am I using a password anyways? Every other service in the world relies on mainstream authentication. Go the love of god use what’s out there! Microsoft, google, apple. I don’t care! Stop making me reset my worthless password in your system!
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No playback
App is useless for video playback. I thought Google Home App was bad, but this is the worst. Running newest iOS on IPhone 17
App startup very slow
I have 4 ACC7 sites and the app takes over a minute to launch and list the sites.
Unusable for answering intercoms.
It always tunnels video through the cloud. This seriously needs UDP hole punching or better yet, a UDP port that can be opened on the server for the app to make a seamless direct connection.
Motorola is having their lunch money stolen by ubiquiti in the CCTV mobile app space.
Unusable for answering intercoms.
It always tunnels video through the cloud. This seriously needs UDP hole punching or better yet, a UDP port that can be opened on the server for the app to make a seamless direct connection.
Motorola is having their lunch money stolen by ubiquiti in the CCTV mobile app space.
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Terrible authentication
Why do you reset a users password so often?
Most people use biometric so it makes no sense. Worse yet, it’s glitchy as heck. You don’t accept standard password generators and then it glitches out even when I put in an acceptable one. Every time, like every single time you reset it gets stuck and my account gets locked.
Also, the controls for PTZ cameras are so laggy it’s worthless.
Most people use biometric so it makes no sense. Worse yet, it’s glitchy as heck. You don’t accept standard password generators and then it glitches out even when I put in an acceptable one. Every time, like every single time you reset it gets stuck and my account gets locked.
Also, the controls for PTZ cameras are so laggy it’s worthless.
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Love the new App
The app is awesome, it is great compared to ACC3 in stability. One thing missing, and I really really hope it will be coming in a very near update is Audio. Where is the Audio and why did it not make the release? I still have to fight with ACC3 stability to get my audio when I need it. Bummer l, but my hopes are high for it to get here soon, like tomorrow soon. Over all, good job and I like where it’s going.
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