ACC Mobile 3

ACC Mobile 3

by Avigilon Corporation

121 ratings
64 reviews
Free

Details

  • Released
  • Updated
  • April 19, 2017
  • May 5, 2026
ACC Mobile 3 screenshot #1 for iPhone
ACC Mobile 3 screenshot #2 for iPhone
ACC Mobile 3 screenshot #3 for iPhone
ACC Mobile 3 screenshot #4 for iPhone
ACC Mobile 3 screenshot #5 for iPhone
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About

This app provides security professionals with remote access to video surveillance systems. Monitor live and recorded footage, receive real-time alerts, and control PTZ cameras from any network-connected location.

✓Remote video monitoring
✓Live and recorded footage playback
✓Push alarm notifications
✓PTZ camera control
✓H.264/H.265 camera support
✓Analytic bounding boxes
✓Audio talk down and listen
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What users say

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What's New in ACC Mobile 3

3.26.40

May 5, 2026

- Added support for restricted remote access feature - Other bug fixes and improvements

User reviews

Faulty app

Always logs me out and then when I log in it says unable to connect to site.

Garbage

Should be zero stars but can’t do that!This app never works right! How can yall be such a well known company and put out garbage like this?!

The worst app ever

Nowadays 6-th graders can code better app

Hmmm

Constant connection issues. Why can you not scroll to the next camera page when reviewing footage either recorded or live? You have to come out of camera you are viewing and select another camera view, real nuisance.

Login Issue

App needs an update. It will not allow me to enter my email address when logging in.

Developer apps

User experience

🐞

Reported Bugs

86 issues

Always logs me out

Bug

Unable to connect to site

Bug

App never works right

Bug

Constant connection issues

Bug

Cannot scroll to next camera page

Bug

App will not allow me to enter my email address

Bug

App hasn’t worked in about 3 months

Bug

Won’t accept login password

Bug

App does not work at all on iOS

Bug

Have to delete and reinstall daily

Bug

App will randomly log you out

Bug

Images and names of cameras not correctly shown

Bug

Crashes constantly

Bug

Tells me my credentials are incorrect

Bug

App rarely works

Bug

Rarely connects

Bug

App is terrible

Bug

Cannot even log in

Bug

Email address field not accessible

Bug

Every time you change your password you lose access

Bug

App constantly crashes or locks you out

Bug

Constantly logs you out

Bug

Cannot reconnect

Bug

App requires reinstall every week

Bug

Constantly getting booted off

Bug

Still getting alerts when signed off

Bug

Speed and responsiveness is terrible

Bug

We have to uninstall daily and redownload

Bug

Logs me out sporadically

Bug

Sometimes doesn’t accept my email address/username

Bug

Don’t get the play back icon

Bug

Thumbnail images are jumbled up

Bug

Constantly having issues with crashing or connecting to sites

Bug

App works 50% of the time

Bug

Spend 10 minutes trying to re log in, delete and reinstall

Bug

App not working in mini iPad

Bug

App crash and close

Bug

Have to delete and reinstall app more than I should

Bug

Won’t access all of the servers

Bug

Viewing the sites on a stable basis is impossible

Bug

Have to refresh the sites page over and over

Bug

Buggy, unintuitive

Bug

Painfully slow

Bug

Cloud authentication takes more than a minute or fail completely

Bug

Responding to alerts is late

Bug

Mobile app doesn’t support push notifications for on premise installations

Bug

Massively unstable

Bug

Use it perhaps 1 in 10 attempts

Bug

Continually loses connection to the Cloud

Bug

Super slow

Bug

Disconnects from sites frequently

Bug

Only have 6 cameras in a view

Bug

Often I cannot connect to the EMEA server

Bug

iOS App is always shut down

Bug

When opening an active alarm message you get an alert not found

Bug

Takes approx 20 seconds for cameras and alerts to load

Bug

Cannot connect, ever

Bug

App broken

Bug

Issues connecting to web services

Bug

Constant no internet warnings

Bug

It breaks every time we get pushed an update

Bug

It is not reliable

Bug

Will not connect to the sites when it’s needed most

Bug

Does not work with the latest version of iOS

Bug

Terrible lag

Bug

PTZ is about 10 seconds behind

Bug

Cannot access recorded footage anymore

Bug

App stops streaming video

Bug

Not receiving any alerts

Bug

Barely usable

Bug

Slow to respond

Bug

Does not support search or scrolling of recorded video

Bug

Only 68 of them show in the app

Bug

App won’t even open at all

Bug

Keeps crashing

Bug

Latest version now crashes each and every time

Bug

Crashes every time I try to open an alert

Bug

Nothing happens once I trust a site

Bug

Unable to configure anything

Bug

Can’t see all 6 cameras you pick for a group, only 2

Bug

When alarm triggered, the picture stalls

Bug

Can’t generate more than 6 cameras per view

Bug

Populates cameras from all connected servers

Bug

Duplicate camera entries in the app

Bug

Use port 8443 instead of 443

Bug

Asks me to trust the NVR but nothing happens

Bug
✨

Requested Features

11 requests

Ability to scroll to next camera page

Feature

Search features like in full ACC client

Feature

Analytics event and alarm searches

Feature

Dark mode option

Feature

Directly open to user-defined view

Feature

Continuous live video streaming

Feature

Hide standby connections in camera list

Feature

Support for more than 6 cameras per view

Feature

Saved views from server transfer to app

Feature

Better camera view for iPad

Feature

Modernize app entirely

Feature

FAQ

What does ACC Mobile 3 do?

ACC Mobile 3 extends the functionality of Avigilon Control Center™ video management software to mobile devices. It allows security professionals to monitor ACC systems remotely, respond to incidents, and view live or recorded video from connected cameras.

What are the key features of ACC Mobile 3?

Key features include secure remote access via Avigilon Cloud Services, direct connection to ACC sites, viewing live/recorded H.264/H.265 video, push alarm notifications, analytic bounding boxes, audio talk down, and PTZ camera control.

Is ACC Mobile 3 free to use?

Based on the provided information, the ACC Mobile 3 app is available for free. There are no mentions of in-app purchases or subscription fees for the app itself.

What are the system requirements for ACC Mobile 3?

ACC Mobile 3 requires Avigilon Control Center (ACC) sites to be running a compatible version (ACC 7.4.4.14+ for cloud services or ACC 6.2.0+ for direct connection) and the ACC Web Endpoint component. It is compatible with ACC Core, Standard, and Enterprise editions.

How can I connect to my ACC sites with ACC Mobile 3?

You can connect using Avigilon Cloud Services credentials for seamless access to cloud-connected ACC 7 sites. Alternatively, you can connect directly to ACC 6 or ACC 7 sites by specifying the IP address or hostname, port, and ACC credentials.