ACC Mobile 3 User Reviews

Customer Experience

Positive experience9.4% of reviews
Neutral1.6% of reviews
Negative experience89.1% of reviews

~ Based on 64 written reviews from the US App Store.

Is ACC Mobile 3 Safe?

ACC Mobile 3 does not appear safe based on available data. AppsHunter Safety Score for ACC Mobile 3 is 42/100.

This assessment is based on 121 user ratings, with an App Store average of 1.8/5.

Safety Analysis

20.2% of ratings point to a safe experience
0.9% of ratings suggest some concerns
78.9% of ratings point to a risky experience

~ Based on 114 App Store ratings for ACC Mobile 3.

Is ACC Mobile 3 Legit?

ACC Mobile 3 appears to be a legitimate app. AppsHunter Legitimacy Score for ACC Mobile 3 is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Faulty app

Always logs me out and then when I log in it says unable to connect to site.

Garbage

Should be zero stars but can’t do that!This app never works right! How can yall be such a well known company and put out garbage like this?!

The worst app ever

Nowadays 6-th graders can code better app

Hmmm

Constant connection issues. Why can you not scroll to the next camera page when reviewing footage either recorded or live? You have to come out of camera you are viewing and select another camera view, real nuisance.

Login Issue

App needs an update. It will not allow me to enter my email address when logging in.

Horrible App

App hasn’t worked in about 3 months. Absolute horrible product and Avigilon should be ashamed of the product they have put out.

Garbage App

Won’t accept login password no matter how many times you update the password on your account. Done with this app. 👎👎

Extremely Terrible

Ever since Avigilon switch to their cloud system it is nothing but a great frustration. On iOS it’s terrible that the app does not work at all no matter how many times you uninstall and redownload. I agree with one of the user review 100%.

It is really frustrating that after spending 30K we face this kind of issues. Just because of we are not able to see what’s happening at our gas station with this terrible app we are on the way to change over to better option. I have been dealing this for over 3 years and have decided to exit slowly as I don’t have any hope Avigilon would improve.

Folks out there do not install Avigilon system. Find another option.
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Don’t waste your money

The worst app I have ever used. I have to delete and reinstall daily. I hope the team that developed this app is fired and won’t work in the tech industry in the future. Honestly the worst app I have used

Account login out and images not refreshing

The app Will randomly log you out and you have to sign back in. The images and names of the cameras are not correctly shown in the list. When you refresh they are still incorrect

Doesn’t deserve one star

Terrible app. Crashes constantly. Goes thru phases were it tells me my credentials are incorrect then mysteriously fixes itself. For a camera system at this prices point, totally ridiculous.

APP rarely works

Almost without fail. Every time I want to check out the cameras remotely the app does not work.

So bad

How can they allow this app to perform so poorly?

Worthless

Doesn’t work

Rarely connects

I’ve had the service, mandated by my company, for about 18 months. First the cost was grossly overpriced and we constantly have problems with connectivity, which means cameras don’t work, record, or protect. Completely unreliable cameras system and software.

Horrible app. Hikvisions app puts Avigilon to shame

The app is terrible. After years of bad reviews I don’t understand why Avigilon hasn’t put out a reliable and useful app. The desktop client is great. Avigilon has to be losing customers to Hikvision because of the mobile app. At Avigilons price point they should have a good mobile app.

Not working with iOS17

Cannot even log in. You can enter the password but the field for your email address is not accessible. Is nobody at Avigilon checking this stuff?

Rarely Works

I have never had such a problem, accessing a security camera. The cameras themselves are great but every time you change your password, which is required every 90 days you lose access to those cameras.
I would be much better off buying a ring camera as opposed to these. And getting support is like finding a needle in a haystack.
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Great cameras and client, terrible mobile app

I don’t think they could make a worse application if they wanted to. They need to scrap it and start over fresh, using different logic.

150 Cameras - Dumpster Fire of an App

Terrible. In a one word review this app is simply terrible, and it’s embarrassing that a company of this size hasn’t been able to design a suitable app for remote access.

Never again will I install an Avigilon system - way too many other options out there to deal with an App that constantly crashes or locks you out of the system forcing you to delete the app and redownload. It’s a joke and when you spend 75K on a security system you would expect that at a bare minimum you could watch remotely. Multiple business owner here - first and last time we install an Avigilon system.
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