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XProtect® Mobile

XProtect® Mobile

On-the-go video surveillance

126 ratings
125 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • February 13, 2012
  • September 1, 2026

Features

Developer

MILESTONE SYSTEMS A/S
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XProtect® Mobile screenshot #1 for iPhone
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About

Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.

✓View live video
✓Playback recorded video
✓Export recorded video
✓Listen to audio
✓Speak through camera speakers
✓Stream mobile device video
✓Receive push notifications
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What users say

Summarized from real user reviews of XProtect® Mobile. Based on 126 reviews and a 2.2/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Fast and responsive
  • 👍Easy to navigate
  • 🔒Secure remote access
  • 💡Innovative features

Negative things

  • 🐛Frequent crashes
  • 🔍Difficult to find recorded footage
  • 🔋High battery consumption
  • 🚫Lack of basic features
See all reviews

What's New in XProtect® Mobile

26.1.2

September 1, 2026

What’s new in 2026 R1-2 - Improved notification messaging provides clearer guidance on whether push notifications can be enabled and if permissions are required. - Enhanced stability and usability across live view, alarms, access control workflows, and overall app performance.

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User reviews

Most RecentHighest RatedLowest Rated

needs updates! no alarms view

apr 2026 - I manage multiple xprotect installs, the app is not horrible, BUT it suffers from a major issue and that's the performance of loading cameras/video, which is critical- it's incredibly slow. I've tried transcoding on and off / direct streaming on and off , all the different settings it's just very slow to load (codec h264, axis cameras). the desktop app is great and fast. I'm talking about local network access on a Wi-Fi 7 access point - so no excuses except for poor app performance/coding.

oct2023- this app needs to be updated (over hauled really).
considering milestone is one of the most expensive , top-of-the-line VMS systems and considering the size of the company, it's appalling that this is their ios/mobile offering.
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jo2jojo2jo

iOS 15 not supported

The other app works with iOS 10 and up.. no reason why 15 doesn’t get support other than laziness
(null)(null)(null)(null)

No alarm notification

Alarm notifications are hit or miss, mostly miss. If you require alarm notifications while away from a your client workstation you are unlikely to receive them. The alarms are listed within the app, notifications are turned on, but no pop up notification.
dubujdubuj

Response from developer

Dear dubuj, Please accept our apologies for the difficulties you are experiencing with the app. Milestone is constantly striving to improve our user’s experience, hence we take all feedback and try to use it constructively, in order to improve and achieve the best results. If you are still experiencing these issues, here is some documentation to check: - Mobile Server configuration: https://doc.milestonesys.com/en-US/bundle/doc1046_2025r3/page/content/standard_features/sf_mobile/mobs_sendingnotificationsexplained_mobileserver.htm - Mobile Client: https://doc.milestonesys.com/en-US/bundle/doc1051_2025r3/page/content/standard_features/sf_mobile/mobc_enableordisablenoti.htm If following these guides do not help, please contact us at PO@milestone.dk Best Regards, XProtect Mobile team

Alarm Issues

Having a issue with alarms showing on IOS. Co worker has a Android and his populate with no issue 🤔
Euqinimod231Euqinimod231

Alerts not loading

Alerts not loading on IOS but working fine on android previews version on IOS 25.1a still working fine.
D tech1D tech1
See 120 more reviews

Developer apps

XProtect® Mobile Express & Pro
XProtect® Mobile Express & Pro

XProtect Express&Professional

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(10)

Free
Arcules Mobile
Arcules Mobile

by MILESTONE SYSTEMS A/S

💼 Business
Free
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User experience

🐞

Reported Bugs

4 issues

Inability to connect to servers

Bug

Incompatibility with iOS versions

Bug

Duplicate camera displays

Bug

Playback issues with self-signed SSL certificates

Bug
✨

Requested Features

4 requests

Add audio support

Feature

Improve motion event thumbnails

Feature

Allow disabling of PIP mode

Feature

Implement Touch ID support

Feature

FAQ

What does XProtect Mobile do?

XProtect Mobile provides secure, on-the-go access to your Milestone video surveillance system. It allows you to view live and recorded video, listen to audio, and communicate through camera-connected speakers from your smartphone or tablet.

What are the key features of XProtect Mobile?

Key features include viewing live and recorded video, playing back and exporting footage, listening to audio, using Push-To-Talk functionality, streaming video from your mobile device, and receiving push notifications for alarms.

Is XProtect Mobile free to use?

Yes, the XProtect Mobile app is free to download and use. It provides access to your existing Milestone video surveillance system. A demo server is also available for exploration without a system installation.

What Milestone systems is XProtect Mobile compatible with?

This app is compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. For XProtect Express and Professional, a separate app is required.

How do I get started with XProtect Mobile?

To connect and view cameras, you need the latest version of the Milestone surveillance system and the XProtect Mobile server installed. Visit www.milestonesys.com/mobile for detailed getting started information and to find an authorized Milestone partner.