XProtect® Mobile vs VIP
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
XProtect® Mobile
Access your Milestone video surveillance system remotely from your smartphone or tablet. View live and recorded video, listen to audio, and speak through camera speakers. Stream video from your device and receive alarm notifications.
- View live video
- Playback recorded video
- Export recorded video
- Listen to audio
- Speak through camera speakers
- Stream mobile device video
- Receive push notifications
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This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.
VIP
Communicate using a virtual phone number without IVR menus. Make calls, send texts, and manage picture messages from your existing VIP Number. Track conversations and nickname important messages for easy access.
- Virtual number calling
- No IVR dialing
- Contact integration
- Recent calls list
- Text message tracking
- Picture messaging
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Connect your existing VIP Number and begin communicating without IVR (touch-tone) dialing. Make calls from your virtual number using the Keypad, dial by selecting an existing Contact, or redial Recent numbers. Easily track VIP texting conversations, send and receive picture messages, and nickname important texts.
Screenshots
Verdict
The clearest difference is rating: VIP at 3.6 against XProtect® Mobile's 2.2. VIP also leads on iOS requirement (15.6 vs 18.0). XProtect® Mobile's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VIP holds the better App Store score, 3.6 against 2.2. That said, the two scores are not equally well evidenced: XProtect® Mobile has 126 ratings behind it against 18, so its average is the more settled of the two.
XProtect® Mobile ships an update every 2 months, VIP every 3 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.
| Parameter | XProtect® Mobile | VIP |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (126 ratings) | 3.6 (18 ratings) — better |
| Positive reviews | 24.6% of reviews | — |
| Number of ratings | 126 — better | 18 |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 38 MB | 8 MB |
| Age rating | 4+ | 17+ |
| Developer | MILESTONE SYSTEMS A/S | Motorola Solutions, Inc |
Customer experience
XProtect® Mobile
VIP
Bugs and requests
XProtect® Mobile
Reported bugs
4 issues- Inability to connect to servers
- Incompatibility with iOS versions
- Duplicate camera displays
- Playback issues with self-signed SSL certificates
Requested features
4 requests- Add audio support
- Improve motion event thumbnails
- Allow disabling of PIP mode
- Implement Touch ID support
VIP
Not enough reviews yet to summarise bugs or requests.
In-app purchases
XProtect® Mobile
No in-app purchases
VIP
No in-app purchases
