Crashes everytime
Impossible to use. So far has crashed every time on successful taking the third photo of my ID card. The App could not proceed beyond this page on multiple attempts.
亂七八糟，難用死了
又複雜又慢又
What is “reset the linkage”?
Refer to the Department of Health website:
To "iAM Smart" user:
Due to system update, please reset the linkage before login to Student Health Service through the "iAM Smart" platform.
What is “reset the linkage” suggested in the website?
To "iAM Smart" user:
Due to system update, please reset the linkage before login to Student Health Service through the "iAM Smart" platform.
What is “reset the linkage” suggested in the website?
垃圾
垃圾到一個點，所有資料入晒，根本上對應唔到其他app
Worst app ever
Waste of time. Could never scan ID card or QR code
No way to change language
No way to change language
仆佢個街
垃圾到仆街，政府又要逼人裝，極度擾民
Spending over billion to a trash app
Forcing you to transfer from MyGovHk to this. You can’t register.
Gov app but look like a scam
Why do they require my credit info to install this app in the first place??
Not able log in
I have been trying to log in for over six hours just to complete identity verification, but the app keeps failing due to an unstable network error. This app is mandatory for ID verification, yet it is completely unusable.
I went to multiple locations in Hong Kong and tried different networks, but none worked. My internet connection is clearly not the issue, as I can log in to all other apps and games without any problem.
This is extremely frustrating and unacceptable for a government-related application that people are required to use.
I went to multiple locations in Hong Kong and tried different networks, but none worked. My internet connection is clearly not the issue, as I can log in to all other apps and games without any problem.
This is extremely frustrating and unacceptable for a government-related application that people are required to use.
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Very Convenient App
Love it, very convenient to use.
Camera function can’t be activated
The camera function in this app is not working. Can’t register my ID.
trash
明明已經對齊身份證邊框，仍掃描不到，垃圾it team
iPhone17无法登陆
换手机第一日无法从旧设备转移到新的17promax iOS26.0
Hopeless
Doesn’t work. Whoever designed this should be sacked
face recognition doesnt work
very bad experience.
Useless
Nothing work
Terrible experiences simply doesnt work
This app was a nightmare at its earlier versions when it simply cannot capture HKIDs properly with the damned flash light, well it seems the ITs fixed that. Now, this app simply cannot read my HKID with the NFC function, it doesn’t work as promised. Very difficult to get a reading to 100%. It will lock you out for 360 second after three failed tries. What is wrong with you people? I wasn’t imputing a wrong password, who gave you the right to lock me out? My iPhone works perfectly fine with octopus and applepay, so I have no idea what went wrong. Please HK government, if you are going to let 7mil people put some faith in your judgement and management, at least invest on an app to make it work. For gods sake.
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nfc功能怎么能做这么烂
读了一个小时的身份证信息，都是失败，服了
Utterly Rubbish
I didn't pay for this app, and I still want a refund. To call it useless would be a compliment, for it is less than useless. Whoever made this app, I wish you live long and never know happiness.
