智方便 iAM Smart User Reviews

Customer Experience

Positive experience2.7% of reviews
Neutral2.7% of reviews
Negative experience94.7% of reviews

~ Based on 75 written reviews from the US App Store.

What users say

Is 智方便 iAM Smart Safe?

Not enough ratings yet to assess 智方便 iAM Smart.

Is 智方便 iAM Smart Legit?

智方便 iAM Smart appears to be a legitimate app. AppsHunter Legitimacy Score for 智方便 iAM Smart is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What is “reset the linkage”?

Refer to the Department of Health website:

To "iAM Smart" user:
Due to system update, please reset the linkage before login to Student Health Service through the "iAM Smart" platform.

What is “reset the linkage” suggested in the website?

垃圾

垃圾到一個點,所有資料入晒,根本上對應唔到其他app

Worst app ever

Waste of time. Could never scan ID card or QR code

No way to change language

No way to change language

仆佢個街

垃圾到仆街,政府又要逼人裝,極度擾民

Spending over billion to a trash app

Forcing you to transfer from MyGovHk to this. You can’t register.

Gov app but look like a scam

Why do they require my credit info to install this app in the first place??

Not able log in

I have been trying to log in for over six hours just to complete identity verification, but the app keeps failing due to an unstable network error. This app is mandatory for ID verification, yet it is completely unusable.

I went to multiple locations in Hong Kong and tried different networks, but none worked. My internet connection is clearly not the issue, as I can log in to all other apps and games without any problem.

This is extremely frustrating and unacceptable for a government-related application that people are required to use.
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Very Convenient App

Love it, very convenient to use.

Camera function can’t be activated

The camera function in this app is not working. Can’t register my ID.

trash

明明已經對齊身份證邊框,仍掃描不到,垃圾it team

iPhone17无法登陆

换手机第一日无法从旧设备转移到新的17promax iOS26.0

Hopeless

Doesn’t work. Whoever designed this should be sacked

face recognition doesnt work

very bad experience.

Useless

Nothing work

Terrible experiences simply doesnt work

This app was a nightmare at its earlier versions when it simply cannot capture HKIDs properly with the damned flash light, well it seems the ITs fixed that. Now, this app simply cannot read my HKID with the NFC function, it doesn’t work as promised. Very difficult to get a reading to 100%. It will lock you out for 360 second after three failed tries. What is wrong with you people? I wasn’t imputing a wrong password, who gave you the right to lock me out? My iPhone works perfectly fine with octopus and applepay, so I have no idea what went wrong. Please HK government, if you are going to let 7mil people put some faith in your judgement and management, at least invest on an app to make it work. For gods sake.
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nfc功能怎么能做这么烂

读了一个小时的身份证信息,都是失败,服了

Utterly Rubbish

I didn't pay for this app, and I still want a refund. To call it useless would be a compliment, for it is less than useless. Whoever made this app, I wish you live long and never know happiness.

Upgrade from old app?

Nothing to explain how to convert from iAM Smart to iAMSmart + if you have already downloaded the app a while ago. The instructions are very clunky and are only for those who have never downloaded the app. On the app though, everything is streamlined as far as everyday usage is concerned.

TRASH

Can do nothing with the app, such a trash. Wasting my time. Would give 0 star if there’s an option to do