CLP HK vs 智方便 iAM Smart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CLP HK
Manage your electricity account and services conveniently from your mobile device. View bills, make payments, apply for new services, and earn rewards.
- Apply for electricity online
- View and manage eBills
- Make mobile payments
- Join Power Connect activities
- Shop at Domeo eShop
- Earn Domeo Points and rewards
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eServices in your hand Enjoy a full array of eServices in the CLP mobile app to experience our personalised e-Journey. Just one app allows you to view eBills, make Mobile Payments, join the Power Connect activities, shopping at Domeo eShop, and set up a new electricity account with the Move-in service. You can also earn Domeo Points and rewards when you register for each eService. Download the CLP App and enjoy the ease of e-living today! 1. Apply for Electricity Online Complete your application in three easy steps, anywhere anytime. 2. eBill A fast, easy, environment-friendly way to keep track of and manage your electricity bills. You can even go green for our planet by reducing paper usage. 3. Mobile Payment Instantly view and pay electricity bills with FPS, AlipayHK, WeChat Pay HK and PPS while you are on the go. Look up past payment records at the push of a button. 4. Power Connect Save energy, help people in need and earn Domeo Points at the same time to claim a wide range of exciting rewards year-round. 5. Domeo eShop Redeem and enjoy our super offer from the latest gadgets and energy-efficient home appliances with points.
智方便 iAM Smart
This app offers a single digital identity for Hong Kong residents to securely log in to government and commercial online services. It features auto form filling, personalized notifications, and digital signing capabilities for enhanced convenience and efficiency in managing digital transactions.
- Single digital identity for login
- Secure authentication
- Auto form filling with e-ME
- Personalized notifications
- Digital signing (iAM Smart+)
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"iAM Smart" is a free account for all Hong Kong Identity Card (HKID Card) holders aged 11 or above. It allows users to perform authentication through personal mobile phones, to log in and use the online services of different government departments and commercial organisations with a single digital identity. "iAM Smart" account is available in two versions, namely "iAM Smart" and "iAM Smart+". The "iAM Smart" version has authentication, form filling and personalised notifications functions, while the "iAM Smart+" version has the digital signing function in addition: ● Authentication √ Users will have a single digital identity that enables simple and secure login to various government and commercial online services. It brings convenience to daily life without having to manage different user names and passwords. ● Form Filling with e-ME √ Users can use the "e-ME" function to store their personalised data (such as name, gender, HKID Card number, date of birth, residential address, and contact phone number), and enjoy the convenience brought by auto form filling and avoid filling in the same data for different applications. ● Personalised Notification √ Users can choose to receive personalised notifications from various government online services to keep up with service updates, expiry alerts and latest information. ● Digital Signing √ Users can use "iAM Smart+" to sign digitally in accordance with the Electronic Transactions Ordinance (Chapter 553 of the Laws of Hong Kong) to process legal documents and procedures online. To register and use your "iAM Smart", simply: ● Use mobile device with biometric authentication functions enabled (including fingerprint or facial identification) to download and install the "智方便 iAM Smart" app ● Could access a wide range of daily information before "iAM Smart" account registration. ● Click “Register”, scan the HKID Card according to the instructions, and let the app to read the HKID Card information and verify the authenticity of the HKID Card ● Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification ● Wait for the identity verification based on the records of his/her identity card after submission of the application ● Perform mobile phone built-in biometric authentication, set up "iAM Smart" 6 digital password and provide email address upon successful identity verification ● Start using various functions of the "iAM Smart" platform once the above steps are completed Note: ● Consent of your parent or guardian is required if you are aged from 11 to 17.
Screenshots
Verdict
CLP HK and 智方便 iAM Smart both sit at 1.6 stars, but that hides the real split: 30% of CLP HK's written reviews are positive against 3% of 智方便 iAM Smart's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
智方便 iAM Smart holds the better App Store score, 1.8 against 1.6. Both are backed by a comparable volume of ratings — 14 and 30 respectively. Written reviews complicate that: 30% of CLP HK's written reviews are positive against 3% of 智方便 iAM Smart's, so the app with the better star average is not the one people write more warmly about.
CLP HK ships an update monthly, 智方便 iAM Smart every 3 weeks. The most recent releases landed on August 14, 2026 and September 11, 2026 respectively.
| Parameter | CLP HK | 智方便 iAM Smart |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (14 ratings) | 1.8 (30 ratings) — better |
| Positive reviews | 30.0% of reviews — better | 2.6% of reviews |
| Number of ratings | 14 | 30 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 140 MB | 212 MB |
| Age rating | 4+ | 4+ |
| Developer | CLP Power Hong Kong Limited | Digital Policy Office |
Customer experience
CLP HK
智方便 iAM Smart
Bugs and requests
CLP HK
Not enough reviews yet to summarise bugs or requests.
智方便 iAM Smart
Reported bugs
27 issues- System update requires resetting linkage
- Cannot scan ID card or QR code
- Camera function cannot be activated
- Face recognition doesn't work
- NFC function doesn't work
Show 22 moreShow fewer
- App locks account after successful registration
- Quick registration process has bugs
- QR code scanner never works
- Cannot scan ID card
- System busy error
- App keeps saying 'client error' at the last step
- Facial recognition fails repeatedly
- App does not proceed
- App requires Face ID or Touch ID
- Flash goes off automatically during scanning
- App says scan successful but then unsuccessful
- Cannot capture the third and last scan
- Network problem during registration
- Cannot transfer from old device to new
- App crashes or freezes
- Login screen freezes
- Incompatible with older devices
- App is not working on iPhone 14
- App is not working on iPhone 12
- App is not working on iPhone 15 Pro
- App is not working on iPhone 17
- App is not working on iPhone XR
Requested features
13 requests- Alternative login method besides Face ID
- Add dark mode option
- Improve NFC functionality
- Improve QR code scanner
- Improve facial recognition accuracy
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- Allow app transfer from old devices
- Provide clear upgrade instructions from old app
- Allow users to change language
- Remove Face ID requirement
- Make signing function accessible online
- Improve app design and navigation
- Fix bugs in quick registration process
- Remove buggy authentication features
In-app purchases
CLP HK
No in-app purchases
智方便 iAM Smart
No in-app purchases









