IATA AgentExperience User Reviews

IATA AgentExperience
IATA AgentExperience
IATA - International Air Transport Association

Customer Experience

Positive experience2.8% of reviews
Neutral11.1% of reviews
Negative experience86.1% of reviews

~ Based on 36 written reviews from the US App Store.

What users say

Is IATA AgentExperience Safe?

IATA AgentExperience appears safe based on user ratings. AppsHunter Safety Score for IATA AgentExperience is 85/100.

This assessment is based on 399 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.2% of ratings point to a safe experience
2.5% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 399 App Store ratings for IATA AgentExperience.

Is IATA AgentExperience Legit?

IATA AgentExperience is no longer available in the App Store. AppsHunter Legitimacy Score for IATA AgentExperience is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

login issue

since the last update, my card was removed from apple wallet, and there is always login issues so i cannot use this app at all

Waste of time

The app will not take my credentials. I have tried over and over. When I submit a help ticket no one responds. When I reset my password it accepts my temp password the app asks that I reset my temp password so when I do it won’t accept the new password! It’s beyond frustrating. How this app has a 4 star review is beyond me. Boooo!
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Maybe worst app I’ve even used

Was this app just abandoned? Did you let an intern take a stab at it and then walk away? What a joke.

App doesn’t work

App says I need to restart and then doesn’t show any offers. Sounds like this is really common. Not sure how it got 4.4 stars as I don’t see a good review on here.

0 stars isn’t an option

Horrible app. Never works. They make you renew on the app for a discount but you can’t actually check out. Needs to be 0 stars

IT Doesn’t Work!!

It just doesn’t work and the IATA team doesn’t respond to your emails at all. Very frustrating 😠especially when this was the 1st year I decided to just do the digital!! So I am gonna just get back an actual card, I am done with full digital!! Very annoyed 😒

Problems using

Please fix this app. I need electronic access to my card, which I just paid for. I cannot login…keep getting error message. Have rebooted and re-downloaded app several times now.

Dysfunctional App

This app has loads of problems, it glitches constantly, loads terribly slow, and it really has terrible user experience. I highly recommend for the developers of this app to completely rebuild it as this user interface and to update it as soon as possible.

Junk App

App has no function and a complete wreck

Text not visible

I cannot see any text only images so the app is unusable for me.

log in

every time i use the app i have to create a new password. frustrating

Doesn’t work

I have paid extra to get access to my card on the app and have tried for over a month with no success. I have emailed, and called. When I email they tell me they can login and but doesn’t work when I try. When I login it says my email is not registered, then when I try to sign up it says my email is already used. When I try to reset the login, it says the email can’t be found. Such a disappointment.
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Unusable

This app does not work. After your ID none of the actual offers appear and there’s absolutely no way to see what they are trying to offer.

Yikes

The only real use for this app is getting the IATA number. Offers are really bad or don’t show up properly in the app. How about linking to all the suppliers that provide IATA discounts? E.g., Disney, Cruise lines, resort chains, etc.? I have no idea how this is rated 4.5 stars. I can’t find one written review over 3 stars.
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Simply awful

There is almost no content in this “app”. It is a total joke. The only good thing is the pic of your IATA card and I literally could have just taken a pic myself and stored it in Photos.

Can’t log in

So frustrating! Have updated app, uninstalled and reinstalled, rebooted my phone and still can’t log in. I’ve submitted help requests that have not been answered. Really disappointing.

Cannot access my account

Paid for the ID card and never received it because now they are digital, however, I have never been able to log in. A complete waste of time and a waste of $40

Missing information

Unfortunately the app is missing a lot of text on my phone so I’m not able to really use it. I hope they fix this.

It will not open

I have rebooted my phone (hard and soft) but to no avail .... this app refuses to open and install

Huge disappointment

App is poorly done and deals are really lame. Was a little waste of time to research and apply.