Use this app if you hate yourself
Never connects quickly. Most of the time won’t ever connect. Forces you to waste your time and disarm or alarm manually like an idiot. I wish I could meet the ceo of this company. Loser!
Garbage
This app is absolute garbage. I usually make so many attempts to connect that I eventually give up and activate/deactivate my alarm system the old-fashioned way.
Not easy to use
I have another app for a security system at another house called
Alarm.com. IMHO Napco should try to incorporate some of this apps features and ease of use to help improve their app. My equipment will only work with iBridge. I might have gone to other equipment if I knew ahead of time what this app was like. Very disappointing.
Alarm.com. IMHO Napco should try to incorporate some of this apps features and ease of use to help improve their app. My equipment will only work with iBridge. I might have gone to other equipment if I knew ahead of time what this app was like. Very disappointing.
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State of the Art in 2008
This app being described as “state of the art” is laughable to anyone who has used an app in the last 15 years. The user interface is not intuitive, and the need to be in landscape mode is something I haven’t seen in at least a decade.
Beyond an outdated interface, the functionality ranges from lagging to broken.
In the lagging category, the app requires you to create contacts (for receiving messages, etc) in the app itself rather than just prompting you to give the app access to the Contacts app on your phone and selecting contacts from there. Simple iOS and Android APIs have been around for many years. It’s simply staggering that they’re not being used.
In the broken category, when you’re creating a contact (from scratch, unnecessarily per the above) the field for the contact’s cell phone provider defaults to Verizon and cannot be changed… not to AT&T nor T-Mobile nor any other carrier that comprise the 68% of US mobile users that are not on Verizon.
So the app doesn’t work for nearly 3/4 of the US population! But ask yourself this: when was the last time you had to specify your mobile carrier when subscribing to text/SMS notification?
Come on Napco - this is 2023. If your developers can’t even produce an app with functionality from the 2010s it may be time to hire any of the millions of developers who can…
Beyond an outdated interface, the functionality ranges from lagging to broken.
In the lagging category, the app requires you to create contacts (for receiving messages, etc) in the app itself rather than just prompting you to give the app access to the Contacts app on your phone and selecting contacts from there. Simple iOS and Android APIs have been around for many years. It’s simply staggering that they’re not being used.
In the broken category, when you’re creating a contact (from scratch, unnecessarily per the above) the field for the contact’s cell phone provider defaults to Verizon and cannot be changed… not to AT&T nor T-Mobile nor any other carrier that comprise the 68% of US mobile users that are not on Verizon.
So the app doesn’t work for nearly 3/4 of the US population! But ask yourself this: when was the last time you had to specify your mobile carrier when subscribing to text/SMS notification?
Come on Napco - this is 2023. If your developers can’t even produce an app with functionality from the 2010s it may be time to hire any of the millions of developers who can…
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Worst app ever !
APL is trash / will not connect / will not let you sign in. I have used a local alarm company for 20 years perhaps it’s time I go big box and get me something that I can actually control remotely
