Need more flexibility on alerts
I got it today and with some issues getting into my iot network and then it not reading my pvc pipe so i had to move to a less favorable location for copper, and about 10 attempts to calibrate it is up. My use model though is not leak detection but to know when I need to order a water delivery for my storage tank. Sadly an alerrt for say 800 gal use is not an option
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Only for small house
With a house with 7 bathrooms and 3 ice makers the leak test always fails. It shuts water off when using a hose for more than a few minutes. I put a remote controlled power switch in line to controller and shut power off when using a hose. I also was FORCED to buy the system by my insurance company.
System has been offline for two weeks because tech support does not return calls. Because it is offline, I don't get notifications. It shut off water supply and burned up circulating pump since it did not notify me of the shutdown.
App is slow and not user friendly.
System has been offline for two weeks because tech support does not return calls. Because it is offline, I don't get notifications. It shut off water supply and burned up circulating pump since it did not notify me of the shutdown.
App is slow and not user friendly.
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Mediocre function
StreamLabs was recommended to meet the requirements of our homeowners insurance. Such a coincidence that my homeowners insurance happens to own StreamLabs. It’s an expensive product and a buggy, slow to use app for something you would want to instantly respond when needed, not ten clicks and a minute of loading to shut off your water while it’s gushing in to your house. Its detection feature is a joke, the only notices of leaks we ever get are the hose running the slip n slide or someone taking a long shower. The hose reel leaking outside all week while we were out of town? Nope, apparently that’s within the parameters. Micro leak detection is impossible, unless every single toilet, valve, and shut off is brand new and perfect, otherwise it will never get a baseline to tell you if anything else is leaking.
The only benefit is the peace of mind I get if i use it to shut off the water while out for extended periods, and the convenience of not having to run up and down stairs to do so or do other plumbing repairs. If you don’t mind running the stairs a few times, save yourself ~$3,000 (device and install) and just put in a good shutoff valve that’s easy to use.
The only benefit is the peace of mind I get if i use it to shut off the water while out for extended periods, and the convenience of not having to run up and down stairs to do so or do other plumbing repairs. If you don’t mind running the stairs a few times, save yourself ~$3,000 (device and install) and just put in a good shutoff valve that’s easy to use.
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App crapped up
Can’t control the device anymore… app is crapped up
Terrible Customer Service
Don’t bother reaching out to this company. They don’t respond to anyone even if you call you are sent to an answering service and they never respond back. The customer service response is nonexistent and if you’re looking to buy this device to integrate into smart home platform don’t bother.
