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Ichigo: Japanese Marketplace

Ichigo: Japanese Marketplace

Exclusive Japanese goods

26 ratings
19 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • May 28, 2023
  • May 11, 2026

Developer

ICHIGO Inc.
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About

Explore exclusive Japanese goods, from rare snacks and teas to traditional home items and kawaii plushies. New arrivals are added weekly, and a rewards program offers discounts on future purchases. Enjoy worldwide shipping directly from Tokyo.

✓Exclusive Japanese items
✓Weekly new arrivals
✓Rewards program for discounts
✓Worldwide shipping
✓Curated collections
✓Tiered membership program
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What's New in Ichigo

1.0.41

May 11, 2026

Changes and Fixes in This Version * Enhanced the product review experience and overall functionality * Fixed an issue affecting the incident banner pop-up

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User reviews

Most RecentHighest RatedLowest Rated

Great Products!

Ever since visiting Japan I’ve been looking for places to buy candies and snacks like I found there. Ichigo has a good selection, reasonably priced with free shipping over $100, and a convenient app.
April411April411

Response from developer

Hi there, Thank you so much for your kind review! We're delighted to hear you're enjoying our Japanese snacks.

Links don’t work at all

If you send a link of an item to someone, it never takes that person to the item, just a tranfer page to the Apple store, even if you have the app downloaded and up to date. I have to take screenshots to share anything with anyone for purchases.
PortalPuzzlePortalPuzzle

Response from developer

Hi there! Thank you so much for taking the time to share your feedback, and we’re truly sorry to hear about the trouble you've experienced when trying to share links from our app. We understand how frustrating that must be. We’ve looked into this issue on our end, and so far, everything appears to be working as intended. However, since you're still encountering this problem, we'd really appreciate it if you could send us a screen recording of the issue to help@ichigo.com. This will help our team investigate further and get a better understanding of what might be going wrong. Thank you again for bringing this to our attention, and we’ll do our best to get this resolved for you.

Love the app but its very buggy...

when i open the app sometimes it opens properly and other times it just stops on the title screen. Ive also tried tracking on the app sometimes and it does the same except sometimes it opens and sometimes it just shows a blank page with borders showing me where my items WOULD be. all of my packages thus far have arrived properly and in great condition i just wish the app was more usable. besides all the downsides i love how easy it is to find all the things i like and all of the categories are super fun to browse. sometimes i just go on the app just to see what kinds of new things there are to eat! all of the product photography is also gorgeous! give that photographer a raise!
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piyopilledpiyopilled

Response from developer

Hi there! Thank you so much for your feedback. We're glad to hear that your order arrived in a timely manner. We're very sorry for the trouble you've experienced with the app. Our team is actively working to improve its performance and stability. We truly appreciate your support and look forward to bringing you an even better experience soon!

Currency

Would it be possible to have multiple currency options as I use this app from the UK, and having to convert everything to GBP so I know how much I’m spending is a nuisance. Thanks
SkrubLeoSkrubLeo

Slow delivery

I was really excited to get this order for my significant other for Valentine’s Day, and the package is still not here. Now I won’t have anything to give him for our plans. I ordered over a month ago.
brindill05brindill05

Response from developer

Hi there, we sincerely apologize for the delayed shipment you encountered with your box. There was an issue previously due to customs clearance, and we have compiled this information in the help center here: https://help.tokyotreat.com/hc/en-us/articles/42685839214361--LIVE-FAQ-Update-2025-2-17-Customs-Delay-Impacting-Deliveries. However, as for now, most of the boxes have been shipped out ahead of schedule, as the process moved faster than expected. In the meantime, if you would like to know an update on your box shipment, please don't hesitate to contact our support team via your customer portal or email us at help@ichigo.com as they will be happy to check the current status of your box shipment. Thank you.

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FAQ

What kind of products can I find on Ichigo?

Ichigo offers a wide variety of Japanese goods, including limited-edition snacks, teas, traditional home items, kawaii plushies, toys, and beauty products. These items are carefully selected for their quality and authenticity, representing the rich culture of Japan.

How often are new items added?

New items and curated collections are dropped weekly on Ichigo. This ensures that you can always discover something new and exciting, including seasonal items that may not be available outside of Japan.

Does Ichigo offer a rewards program?

Yes, Ichigo has a rewards program where you can earn Ichigo coins for every purchase. These coins can be converted into discounts for your next transaction. You can earn even more coins by leveling up through their tiered membership program.

Do you ship internationally?

Yes, Ichigo ships worldwide. Your orders are hand-packed in Tokyo and shipped directly to your doorstep, no matter where you are located.

How can I get help if I have questions?

If you have questions or need assistance, you can contact Ichigo directly through the app or by emailing help@ichigo.com. Their customer support team is available to help with any inquiries.