Don’t waste your time
Two us wasted 30 minutes NFC failed to scan! I give 0 star if it was possible.
WORST APP EXPERIENCE ON ENTIRE APP STORE
It literally does not work. There is no way to get anything to work. It is a buggy mess that constantly fails. It really speaks volumes about how little the Korean government can accomplish literally nothing. The worst experience I have had after using smartphones for over 15 years. 1 star is generous.
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「登録された搭乗券」タップで画面が真っ白になる。/Tapping "Registered Boarding Pass” links to a blank white screen
渡韓でこちらのアプリを利用しました。登録は一部気になるところはありましたが、最後までできました。
登録した後の、「登録された搭乗券」で対象の項目をタップすると、なぜか白色になります。
仕事柄、アプリ開発に携わっているので確認したところ日本語の言語だけ事情が発生するようです。
すみませんが、ご確認頂けますと助かります。
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I used this app for my trip to Korea. Although there were a few minor hitches during the registration, I managed to complete it.
However, after registration, when I tap on the item under the "Registered Boarding Pass" menu, the screen unexpectedly turns completely white.
Since I work in app development myself, I investigated the issue and found that this specific glitch occurs only when the device or app language is set to Japanese.
Could the development team please look into this localized bug and fix it? Thank you for your support.
登録した後の、「登録された搭乗券」で対象の項目をタップすると、なぜか白色になります。
仕事柄、アプリ開発に携わっているので確認したところ日本語の言語だけ事情が発生するようです。
すみませんが、ご確認頂けますと助かります。
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I used this app for my trip to Korea. Although there were a few minor hitches during the registration, I managed to complete it.
However, after registration, when I tap on the item under the "Registered Boarding Pass" menu, the screen unexpectedly turns completely white.
Since I work in app development myself, I investigated the issue and found that this specific glitch occurs only when the device or app language is set to Japanese.
Could the development team please look into this localized bug and fix it? Thank you for your support.
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Super slow
It takes 1 min for every button to get open
Impossible to use the app
First I select English as my language, but once finished registration, language changed to Korean. I have to guess how to change the setting. Then every click takes a minute or two or even longer. It just simply does not work
Terrible. Does not work
Photo of passport did not work at any distance. Green box- I assume signifies correct distance- is on for about 1/2 second. Passport NFC reader doesn’t work either. No real help or guide. Just have up. Waste of time
Maldivians and other users
After successfully scanning the NFC, I get kicked back to the Home Screen. I tried restarting the app, and all the other helpful advices from others, but I didn’t work. Do not recommend.
P.S. if ur not from Maldives or America, it might work.
P.S. if ur not from Maldives or America, it might work.
使えました
IC登録がまずうまく行かない皆さん、私も全然出来ませんでしたが、スマホをパスポートに対して90度の位置で置いてみてください。
何十回トライしてもできなかったのに、一発で登録できました。
その他の登録は特に問題なくできました。
次に実際に使う段になって、ログインしようとするとアプリになかなか入れませんでした。レビューも見ていたので、これは使えないかな？と心配していましたが、空港内でなんとかログインできて、免税等々の登録も済ませて、スマートパス専用入り口へ。その後はびっくりするくらいスムーズにはいれました。
ソウル駅のAREX乗り場でスーツケースも預けて、スマートパスで入国審査も楽に出来て、かなり時短になったので、次回の旅行が楽しみになりました。
何十回トライしてもできなかったのに、一発で登録できました。
その他の登録は特に問題なくできました。
次に実際に使う段になって、ログインしようとするとアプリになかなか入れませんでした。レビューも見ていたので、これは使えないかな？と心配していましたが、空港内でなんとかログインできて、免税等々の登録も済ませて、スマートパス専用入り口へ。その後はびっくりするくらいスムーズにはいれました。
ソウル駅のAREX乗り場でスーツケースも預けて、スマートパスで入国審査も楽に出来て、かなり時短になったので、次回の旅行が楽しみになりました。
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Trash
Hard to use and understand, staff is too busy to answer questions
Boarding pass mismatch and no support
*Issue faced*
When we scanned the boarding pass, it said it didnt match the passport (while it was the exact same name).
*Support*
Asked the airport staff, no one could help.
Tips:
-For Iphone passport NFC SCAN, remove the passport from any case, touch the passport on the upper part of your phone, it will scan.
-For the photo, use the right light, no reflection and glare
-On the part that asks to close your eyes, if you are stuck, ask someone to help you
Hope it helps
When we scanned the boarding pass, it said it didnt match the passport (while it was the exact same name).
*Support*
Asked the airport staff, no one could help.
Tips:
-For Iphone passport NFC SCAN, remove the passport from any case, touch the passport on the upper part of your phone, it will scan.
-For the photo, use the right light, no reflection and glare
-On the part that asks to close your eyes, if you are stuck, ask someone to help you
Hope it helps
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Very difficult to scan and set up
I think it is a great concept and very useful tool. But it keeps closing on you and doesn’t scan or read information correctly. Simply not user friendly
Meh
It’s alright I guess
Difficult to work
Did this while I was waiting in line to get my boarding pass scanned. Took about 20 minutes to get the passport scanned, chip read which required research and lastly picture taken. By the time I got it working, I was at the front of the line. Maybe useful for next time
잘만되는데
50번 시도하면서 안될때까지 이것만 붙잡고 있느라 비행기 놓친 사람은 본인 지능을 의심해야할 듯
안되면 그냥 일반 출국게이트로 가야지 뭐하냐? ㅋㅋㅋ 어이가 없어서 리뷰남김
안되면 그냥 일반 출국게이트로 가야지 뭐하냐? ㅋㅋㅋ 어이가 없어서 리뷰남김
星1もつけたくありません。
登録しようとアプリインストールしましたが、どのボタンタップしてもグルグルグルグル読み込みが終わらない。読み込みに時間かかりすぎ。
せっかく登録してスムーズに出国できると思ったら、1個ボタン押す事に読み込みが長すぎて登録に時間かかるとかふざけてますよね。
アンインストールします。もう使いません。
こんなゴミアプリなら 登録する手間<並ぶ となるので並んだ方がいいです。
せっかく登録してスムーズに出国できると思ったら、1個ボタン押す事に読み込みが長すぎて登録に時間かかるとかふざけてますよね。
アンインストールします。もう使いません。
こんなゴミアプリなら 登録する手間<並ぶ となるので並んだ方がいいです。
Garbage
Cannot read my EU passport …. Useless app , shameful for Korea who a leader in technology… an African 10 years old can make a working app, but you not capable…
Smart Pass (Korea) – My Experience & Tips for Scanning a U.S. Passport
I had a good experience using the Smart Pass app. Overall, I didn’t have any major issues with it. The only part that took me a few tries was scanning the NFC chip in my U.S. passport with my iPhone. Once I figured out the correct position, everything worked perfectly.
Here are a few tips that may save you some time.
iPhone Users
Hold your passport in your left hand with the inside back cover open.
With your right hand, hold your iPhone horizontally and press the top of the phone firmly against the back of the passport.
The NFC antenna on iPhones is located near the top of the device.
Don’t move the phone. Hold it steady and wait for the check mark to appear. Once you see the check mark, continue with the remaining steps and you’re done.
Android Users
The process is very similar.
Open the passport to the inside back cover and place the back of your Android phone against the back of the passport.
The NFC antenna is usually located on the back of most Android phones (though the exact location may vary by model).
Again, don’t move the phone. Hold it steady until the check mark appears, then continue with the rest of the setup.
One Recommendation
For both iPhone and Android users, I highly recommend removing your phone case before scanning. It may help the NFC connection, especially if you have a thicker case.
One Small Thing I Noticed
During the initial setup, the app asks which language you’d like to use. I selected English and continued through the setup.
However, when the main screen loaded, the app was still in Korean.
It wasn’t a big deal. I simply went into Settings, selected English again, saved it, and the entire app switched to English.
Overall
Once I got past the passport scan, the rest of the process was quick, straightforward, and easy to follow. As soon as I completed the setup, my boarding information appeared automatically without any problems.
I hope these tips help someone else avoid the trial and error I went through.
Good luck, and safe travels! 😊
Here are a few tips that may save you some time.
iPhone Users
Hold your passport in your left hand with the inside back cover open.
With your right hand, hold your iPhone horizontally and press the top of the phone firmly against the back of the passport.
The NFC antenna on iPhones is located near the top of the device.
Don’t move the phone. Hold it steady and wait for the check mark to appear. Once you see the check mark, continue with the remaining steps and you’re done.
Android Users
The process is very similar.
Open the passport to the inside back cover and place the back of your Android phone against the back of the passport.
The NFC antenna is usually located on the back of most Android phones (though the exact location may vary by model).
Again, don’t move the phone. Hold it steady until the check mark appears, then continue with the rest of the setup.
One Recommendation
For both iPhone and Android users, I highly recommend removing your phone case before scanning. It may help the NFC connection, especially if you have a thicker case.
One Small Thing I Noticed
During the initial setup, the app asks which language you’d like to use. I selected English and continued through the setup.
However, when the main screen loaded, the app was still in Korean.
It wasn’t a big deal. I simply went into Settings, selected English again, saved it, and the entire app switched to English.
Overall
Once I got past the passport scan, the rest of the process was quick, straightforward, and easy to follow. As soon as I completed the setup, my boarding information appeared automatically without any problems.
I hope these tips help someone else avoid the trial and error I went through.
Good luck, and safe travels! 😊
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Terrible app
This app is useless.
Does not work, does not scan us passport and does not work on IOS
Don’t bother with it not needed.
Does not work, does not scan us passport and does not work on IOS
Don’t bother with it not needed.
Terrible and Slow
Nothing ever loads
Complete waste of time
this app sucks so much
