No show counsellor
My counsellor didn’t show up - I received appointment reminders from the app and was rather upset that I’d intentionally set aside time for the call only for it to be wasted time. I was looking forward to getting some counselling help… there doesn’t seem to be any function to provide feedback on such issues, please work on it developer
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Disappointing
I wasn’t able to connect with the therapist, the app is useless, not intuitive at all the instructions are unclear.
Password reset loop
Thre is a false reset password loop. I’m sure I’ve never used those new strings of password but it seems the app kept registered them as previously used.
It's to the extent that I started typed in random number and symbols yet the app thought those were registered password?!
If the developer is actually sincere to rectify the app they would have provided the email address or contact number , not just a "call us via phone" line without contact details
It's to the extent that I started typed in random number and symbols yet the app thought those were registered password?!
If the developer is actually sincere to rectify the app they would have provided the email address or contact number , not just a "call us via phone" line without contact details
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Unusable
As per the other comments, completely usable. Not a good way to start EAP program with a new client
ZPie
App in general is good, but only probem is when You on a video call and You switch a windows, for example to other app to check something, You are unable to back to video call anymore, You can hear a voice of person You talking to, but can see it anymore and only way to get back to the call is to person who have therapy with hang out and it will call You back, creating new call, then video is visible again :) small thing but could be improved, in general app work smoothly.
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