ID Card Benefits Reviews: Is It Legit?
Customer Experience
~ Based on 64 written reviews from the US App Store.
What users say about ID Card Benefits
Reviews of ID Card Benefits are mostly negative: the Travel app is rated 3.5/5 from 361 App Store ratings. Top complaints: app doesn't update, login issues. Summarized from real user reviews.
Negative things
- ❌App doesn't update
- ❌Login issues
- ❌No wallet support
- ❌Outdated information
- ❌Poor user experience
- ❌Useless app
- ❌No customer support
- ❌App crashes
- ❌Distorted digital card
- ❌Cannot log out
Is ID Card Benefits Safe?
ID Card Benefits appears mostly safe based on user ratings. AppsHunter Safety Score for ID Card Benefits is 70/100.
This assessment is based on 361 user ratings, with an App Store average of 3.5/5.
Safety Analysis
~ Based on 190 App Store ratings for ID Card Benefits.
Is ID Card Benefits Legit?
ID Card Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for ID Card Benefits is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It’s so easy for them to take your money. But then once you need to access your card you have to jump through hoops.
Renew annually but the app has consistently failed to update my status and IATA doesn’t provide a valid way for agents to show proof of benefits? Seems that there should be an easier way to do this.
App doesn’t work. Waste of time
When I login on my laptop, it shows that my card is valid until 2027 yet. I’m getting an error on the app saying I’m invalid.
I always have issues with seeing my card in the app.
Got my IATA digital card on the app
This is possibly the worst app. Nothing works and constantly have to delete and reload.
Very frustrating and totally useless. Silly messages - error occurred , try later. Travel agents deserve better than this trash.
Useless.
This app has last years card that expired in 2025. My membership was renewed for 2026 but it isn’t here. IATA needs to hire a professional who will find the glitches and fix it. So aggravating.
Even when keeping it updated through the app store, this app doesn’t load updated information of the agent profile, including membership expiration dates.
If you have renewed your card but it doesn’t update in the app, then try deleting the app, reinstalling and logging back in. That worked for me :)
Doesn’t let you log out of it. Lol
Why would you take away wallet support?
No update my Apple Wallet with the new card id
Old app allowed you to add card to wallet, now that option is gone. Super annoying that there’s no way to save the card for offline access any more
Can’t access my digital card and no way to get it. Extremely frustrating between all their different sites and nothing is updated for them discontinuing the old app that actually was passable but was still a terrible app.
This app is truly terrible! Can’t sign in, no customer service, my coworkers can’t get in either. Frustrating! The website is barely usable too.
Can’t login to access on mobile. But on a PC it does. We are paying membership fees annually for a useless app
Decided to finally try the app, and dated so much time trying to get it to work only to delete it off my phone. It’s useless, malfunctions, don’t waste your time on this like I did. All other reviewers are very accurate. Honestly the iata is something I get for free or else this isn’t worth any cost if you do pay for it.
Show more
