서울자전거 따릉이 User Reviews

서울자전거 따릉이
서울자전거 따릉이
Seoul Metropolitan Government

Customer Experience

Positive experience38.5% of reviews
Neutral2.0% of reviews
Negative experience59.5% of reviews

~ Based on 252 written reviews from the US App Store.

What users say

Is 서울자전거 따릉이 Safe?

서울자전거 따릉이 has mixed safety signals based on user ratings. AppsHunter Safety Score for 서울자전거 따릉이 is 62/100.

This assessment is based on 101 user ratings, with an App Store average of 3/5.

Safety Analysis

49.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
48.5% of ratings point to a risky experience

~ Based on 101 App Store ratings for 서울자전거 따릉이.

Is 서울자전거 따릉이 Legit?

서울자전거 따릉이 appears to be a legitimate app. AppsHunter Legitimacy Score for 서울자전거 따릉이 is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

沒有用過這麼難用的App

網路一直連不穩,好不容易連上了掃碼,結果一掃就跳掉,想要再用你買的號碼再掃一次的時候,他就跟你說沒有這個號碼了???重點是那台腳踏車根本沒有被解鎖,我根本就沒有辦法用。然後想要找客服,只能用電話。超級外國人不友善。還找不到地方退款。

Does not work for foreigners

WAF rules blocked the ip of my carrier. Git around that using a vpn to be unable to unlock the bike at all using camera or manual entry.

Terrible

Does not work; cant even open it without wifi

App glitches out every single time

Response from developer

안녕하십니까? 공공자전거 따릉이입니다. 해외 로밍 또는 국제 데이터 요금제 이용 시 접속 경로가 해외 IP로 인식되어 앱 접속이 원활하지 않아 불편을 드려 죄송합니다. 따릉이 앱은 안정적인 서비스 운영을 위해 보안 정책상 해외 IP 접속이 제한될 수 있어 국내 통신사 SIM 또는 국내 Wi-Fi 등 국내 접속 환경에서 이용을 부탁드립니다. 남겨주신 의견은 외국인 이용자 안내 및 접속 환경 개선 검토 시 참고하겠습니다. 감사합니다.

Only works on WiFi

App has a really low request time out so I could never get it to work on my international data plan, I basically had to figure out what bike station would be near a spot with fast enough WiFi that the app would work without constant errors. And figure out where I was going to dock beforehand as well. 2 stars because Seoul has great bike infrastructure all along the Han river so it was worth the hassle
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Response from developer

안녕하십니까? 공공자전거 따릉이입니다. 해외 로밍 등 일부 네트워크 환경에서 따릉이 앱 접속이 원활하지 않아 이용에 불편을 드려 죄송합니다. 따릉이 앱은 안정적인 서비스 운영을 위해 보안 정책상 해외 IP 접속이 제한될 수 있어 국내 통신사 SIM 또는 국내 Wi-Fi 등 국내 접속 환경에서 이용을 부탁드립니다. 남겨주신 의견은 외국인 이용자 안내 및 접속 환경 개선 검토 시 참고하겠습니다. 감사합니다.

TERRIBLE

ncc

The worst apps

Idk why but the apps is super bad. Keeps on crashing, cant even use and always kick me out from the apps.

Showing Error

App does not work for people visiting Korea.

Most Useless Bike App

Keeps on saying network error and keeps kicking me out of the app. Please fix your app.

this app sucks so much

why have a ‘foreigners’ section if they’re unable to use it?

i was getting blocked by their firewall, and have no idea why this could happen. i was on SKTelecom at the time.

the firewall did not block when WIFI was present, but unfortunately it was not near my local bike rental spot.

i tried even using a VPN and buying an e-sim but it didn’t work.

very sad, i just wanted to ride a bike :( very stressful trying to figure it out by myself at the bike area
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It sucks !!

Fuxking useless apps. Not working

They block international ip address

Then why bother with foreigners to purchase? This is 21st century and most of us have international plan and roam. Korea is very unkind to outsiders. And you telling me to use korean provider sim card is not a proper solution.

WORST APP EVER

I KEEP BUYING AND I CANT USE IT BECAUSE THE APP KEEPS KICKING ME OUT. WORST APP EVER I CANT EVEN BIKE OUT.

App awful

So many glitches. I’ve tried it 2 years ago and now. Same results. Does not work.

Response from developer

안녕하십니까? 공공자전거 따릉이입니다. 따릉이 앱 이용 중 잦은 오류와 접속 불편으로 만족을 드리지 못해 죄송합니다. 남겨주신 의견은 외국인 이용자 접근성 및 앱 안정성 개선을 위한 참고 자료로 활용하겠습니다. 앞으로 보다 안정적이고 편리한 서비스를 제공할 수 있도록 지속적으로 개선해 나가겠습니다. 감사합니다.

Poor App for Foreigners

I could only get so far and it would kick me out. Finally I consistently got a network error and could t get in at all. I used the Kakao T app for e bikes and it was great. I recommend using that.

Response from developer

안녕하십니까? 공공자전거 따릉이입니다. 따릉이 앱 이용 중 앱 종료 및 네트워크 오류로 불편을 드려 죄송합니다. 남겨주신 의견은 외국인 이용자 접근성 및 앱 안정성 개선을 위한 참고 자료로 활용하겠습니다. 앞으로 보다 안정적이고 편리한 서비스를 제공할 수 있도록 지속적으로 개선해 나가겠습니다. 감사합니다.

Crashed IOS 26.4.2

Always crashed on iphone users

Doesn’t work for foreigners

Every time I loaded up the app on data, it crashed. I tried restarting my phone and redownloading the app but this didn’t fix it. Every time I tried to load my pass it saved until I closed the app.

Waste of Time

Doesn’t work in the Foreigner Mode obviously

Good service, bad app

Maddening how the app loses your pass when it is unloaded from memory - had to type in the pass number about 5 times on my otherwise enjoyable ride. iPhones have storage, tell the devs to use it!

Attention!!! Not working on foreign eSIM like Klook

The app constantly crashes when I’m using mobile data provided via KLook eSIM (SKT Korean provider) and only works on Wi-Fi. As a result, it’s impossible to unlock a bike, even after purchasing a pass.

Doesn’t work for foreigners

Discover Seoul Pass comes with free rental service, but the app in fact doesn’t work for foreigners