Mess only
Need 2 half days to book 3 tickets. Now 2 orders (one for 1 and one for two persons). Now already half day to connect my family- not successful. Beside try to plan the trip- not successful. The app and ticketing is only a mess for foreigners.
On computer everything works but can not do because have to use the app. The don’t respond. I only get the magical time!!!
On computer everything works but can not do because have to use the app. The don’t respond. I only get the magical time!!!
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Unusable
I truly do not understand what Disney thought when creating this. It is TERRIBLE and literally UNUSABLE for Westerners. Literally in Shanghai right now trying to add premier passes to my tickets and the app continues to crash, close, and ask for verification a million times before kicking me out. I’m TRYING to give you my money Disney and your app refuses to take it. And then I called for help only to find out that Shanghai Disney will not process payments over the phone. Truly awful
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Not working AT ALL
This is by far the Janki ab I had the displeasure to work with
Got fraud charges after paying for the hotel
Paid for the hotel reservation using credit card via the international card option, and got fraud charges on the same card within an hour. Horrible!!!
看看吧!
投诉邮件点不进去,没有办法进行意见反馈,投诉5月4日下午2-3点左右,世界商店七宝商品旁边结账工作人员陈懿芸,态度傲慢,询问迪士尼商品拒绝答复并说所有员工都不知道,最后去了甜心员工会耐心解释并寻找。









