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My Disney Experience

My Disney Experience

Walt Disney World

3.1M ratings
3422 reviews
#1 in top-grossing Travel
🌟 Lifestyle
✈️ Travel
Free
In-App Purchases

Details

  • Released
  • Updated
  • August 2, 2012
  • August 27, 2026

Features

Developer

Disney
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iphone
ipad
🧾$9.99 - $209.99
In-App Purchase↘︎
🥇no. 1
Charts↘︎
📌Ready
Reviews summary↘︎
⭐3.4K
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Plan and manage your Walt Disney World vacation with this official app. Get personalized itineraries, real-time park information, dining reservations, and access to your PhotoPass memories. Navigate the parks with interactive maps and streamline your hotel check-in.

✓Personalized Disney Genie itineraries
✓Real-time park wait times and hours
✓Interactive GPS park maps
✓Dining reservations and mobile ordering
✓Disney PhotoPass management
✓Hotel check-in and reservation management
Show original description

What users say

Summarized from real user reviews of My Disney Experience. Based on 3.1M reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 💻Convenient for planning
  • 🗺️Helpful maps and navigation
  • 📸Easy photo management
  • 🕰️Accurate wait times

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Confusing and unintuitive interface
  • 🔒Login issues and security problems
  • 🔋High battery consumption
  • 📡Unreliable park Wi-Fi connectivity
See all reviews
+1

What's New in My Disney Experience

8.24

August 27, 2026

Now you can use this app to activate a special Fortnite-integrated mission on the Millennium Falcon: Smugglers Run attraction at Disney’s Hollywood Studios. We’ve also made general app improvements to help you discover more magic around Walt Disney World Resort.

More
4

In-App Purchases

$84.99

One Day Memory Maker

all Disney PhotoPass photos from one day, ...

Charts

Top Grossing

🥇 1

Travel

The app has maintained its position at 1 recently.

Last updated on August 29, 2026.

Top Free

📉 42-1

Travel

This app dropped -1 position in Travel chart.

Last updated on August 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Retired cast member park admission

Loni Renee was awesome and resolved my issue with making a reservation and also gave me added info on green circle days.She made my day.Thank you so much.
Magical happinessMagical happiness

Terrible service

No support for accessibility. Worst place ever. Don’t go
StefsTheManStefsTheMan

Biglobowski

Not much else to say but unbelievable
BiglobowskiBiglobowski

Genial

Especially
Alys morejonAlys morejon

This is all so magical!

This app was a step in the right direction for managing your vacation! Accessed to all of your bookings, managing your reservations, securing attractions, finding your way around with detailed maps, it’s fantastic. Thank you to the team that designed this app!
Mariah E.Mariah E.
See 3417 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to link tickets and reservations

Bug

Inconsistent Genie+ and Lightning Lane availability

Bug

Frequent app crashes and freezes

Bug

Unreliable push notifications

Bug
✨

Requested Features

5 requests

Improved Genie+ and Lightning Lane management

Feature

Better integration with park reservations and tickets

Feature

More customization options

Feature

Enhanced dining reservation system

Feature

Offline functionality

Feature

FAQ

What does the My Disney Experience app do?

The app helps you plan and manage your Walt Disney World vacation. It provides personalized itineraries through Disney Genie, real-time park information like wait times and hours, interactive maps, dining reservations, and allows you to manage your hotel stays and PhotoPass memories.

What are the key features of the app?

Key features include personalized Disney Genie itineraries to optimize park time, real-time access to wait times and park hours, an interactive GPS-enabled map for navigation, the ability to make dining reservations and mobile order food, and management of your Disney PhotoPass photos.

Is the My Disney Experience app free to use?

The app itself is free to download and use. However, certain features and services within the app, such as purchasing Memory Maker for PhotoPass downloads or making dining reservations, may involve in-app purchases.

What are common use cases for the app?

Common use cases include planning your daily park activities with Disney Genie, checking wait times to decide which attraction to visit next, making last-minute dining reservations, finding your way around the parks using the interactive map, and viewing and downloading your vacation photos.

What information does the app require?

The app requires your full name, country, birthdate, and email address for account creation. It also requests access to your location data, including precise location via Bluetooth beacons, to enhance your in-park experience. Access to your camera, microphone, and external storage may also be requested for specific features.