Pass-holder issues
The app works well for providing you with park information and maps. Where I have had a continuous problem is making purchases, specifically dealing with hotel reservations. I am logged into the app and have full access to my account information. If I click on the hotels link, the app loads universalorlando dot com and now shows me logged out. If I sign in and click on hotels, I’m no longer signed in. If I try to click on a hotel and add a room, it will not let me log in during checkout and does not show the passholders.
This might not be an “app” issue as the same thing happens using a computer. (Mac and Windows)
This might not be an “app” issue as the same thing happens using a computer. (Mac and Windows)
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MMattw1234561
Atrocious
No idea how this is rated 4.8. Tried purchasing a ticket through the app and it’s truly one of the worst in recent memory. Goal should be transaction with as little friction as possible. Definitely misses the mark there.
FFrustratedWithUniversal
Should have brought my son instead of wife
My wife won’t get on fast rides, my 5 year old would have been “I’m in dad”. Blame that for my 4 star review!
9C956 Chuy
Universal Orlando resort app Review
Can be hard to find some things, but very good information
JJEfromAZ
Super awful
Really bad. Map doesn’t work. Most things don’t work. Lost pictures. No tide pics. Can’t order at restaurants. This is awful. Should just be a website.
They should fire the developers of this ap. It is the worst ap I have used to date.
They should fire the developers of this ap. It is the worst ap I have used to date.
EEmmet137
