App broke at 5pm for update
Bad experience. App broke when trying to pick up hang tag. No back up for obtaining QR code. Toll pass deletes your account when they feel like it so you cant see tolls or reuse account. Still got charged thru rental car for tolls. Buy a sun pass instead. This is run by the local govt and they are terrible.
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AAnoneemoose999
No problems
Took the pass used it for two weeks was pretty straight forward no issues will use again
MM118cks
Working fine for 2 days now doesn’t recognise my account!
Worked fine for two days, now doesn’t recognise my email address/ account. Have emailed them, no response. I don’t know whether the toll pass is active or not! I’m not happy at all and I’m guessing they won’t pay back my $16 a day charge from the hire car company! Very disappointed. I would not recommend based on experience so far
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WWokingGuy
worst customer service
I was charged for a toll by my rental company that “did not register” on my visitor toll pass, yet other tolls from that date did. When I inquired on how to dispute, they were very difficult. 1. A representative called me early in the morning when I was asleep 2. They told me to provide the toll statement and my rental agreement. I emailed hertz for the toll that I was charged. They emailed me a statement and Visitor Toll pass said it wasn’t acceptable? Like what ?? It’s what they provided and it clearly depicted the toll I was intending to dispute.
I’ve been going back and forth for weeks with 0 resolution.
I’ve been going back and forth for weeks with 0 resolution.
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RRs2780
Worked well
I had no problem installing and using the app. Saved a lot of money on tolls. Would definitely use again.
ZZonie96
