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Universal Studios Hollywood™

Universal Studios Hollywood™

Maximize Your Visit

209K ratings
357 reviews
#71 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 4, 2016
  • September 29, 2026

Features

Developer

NBCUniversal Media, LLC
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📉no. 71
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❓5 answered
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About

Plan your visit to a major theme park with this app. Access park maps, check wait times, join virtual queues, and order food ahead. Enhance your experience with interactive features and manage your tickets and reservations.

✓Dynamic digital park map
✓Virtual Line Access
✓Mobile Food & Drink Ordering
✓Link tickets and payment
✓Dining reservations
✓Interactive play with Power-Up Band
Show original description

What users say

Summarized from real user reviews of Universal Studios Hollywood™. Based on 209K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy to use
  • 🚀Helpful wait time tracking
  • 👍Useful map and itinerary features
  • 👍Accurate ride and show information

Negative things

  • 🐛App crashes and glitches
  • 🔍Confusing navigation and layout
  • 🚫Inability to purchase tickets in-app
  • 💰Overpriced food and merchandise
See all reviews

What's New in Universal Studios Hollywood™

2026.9.1

September 29, 2026

This latest app update includes bug fixes and other enhancements so you can continue to maximize your visit to Universal Studios Hollywood!

Charts

Top Free

📉 71-4

Travel

This app dropped -4 positions in Travel chart.

Last updated on October 13, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Wait time us way off

The wait time is not synced with rides. Says 10 on an app, we spent an hour!
Maxim7799Maxim7799

I will never ever cheat on universal it is chefs kiss my name is Lucas I will go to horror nights

On oct 16 so text me and say is this Lucas then I will show you guys my universal drip LA Hollywood by the way
Brian / bullet / LucasBrian / bullet / Lucas

Where’s my tickets?

Have to dig deep to find my tickets, every other app shows you your tickets front and center.
R.Truth13R.Truth13

Good, Could Be Better

For the functions of accessing tickets and ordering food it is good! The one thing I would change about the previous, however, is an easier (one-click) way to access the tickets because of how often it it’s needed. (Ex. lockers throughout the park)
chjbdyjvchjbdyjv

Thumbs up

This is a good app but there are no games for my kids
brcruzzie12brcruzzie12
See 352 more reviews

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User experience

🐞

Reported Bugs

3 issues

Ticket purchase issues and delays

Bug

Unreliable wait time alerts

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Link annual pass to app account

Feature

Add GPS navigation within the park

Feature

Improve mobile food ordering experience

Feature

Provide more detailed park information

Feature

FAQ

What does the Universal Studios Hollywood app do?

The app helps you plan your visit to Universal Studios Hollywood and enhances your experience within the park. It provides tools for navigation, managing wait times, ordering food, making reservations, and accessing interactive features.

What are the key features of the app?

Key features include a dynamic park map with attraction wait times, Virtual Line Access to save your spot at select attractions, Mobile Food & Drink Ordering for select locations, the ability to link tickets and payment methods, and dining reservations at select restaurants.

Is the Universal Studios Hollywood app free to download?

Yes, the app is free to download and use. There are no upfront costs associated with obtaining the application itself.

What are the benefits of using the app for interactive play?

When used with a Power-Up Band™, the app allows you to track scores, complete Key Challenges, and engage in interactive elements within SUPER NINTENDO WORLDTM, such as defeating Bowser Jr. and collecting digital coins.

Can I use the app to manage my tickets and payments?

Yes, you can link your tickets and add a payment method to your Universal Studios Hollywood Wallet within the app. This allows for a seamless and contactless experience, and you can even assign specific tickets to members of your travel party.