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Universal Studios Hollywood™

Universal Studios Hollywood™

Maximize Your Visit

202K ratings
315 reviews
#79 in free Travel
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • September 26, 2016
  • June 22, 2026

Developer

NBCUniversal Media, LLC
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📊no. 79
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Reviews summary↘︎
⭐315
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🔄6+ apps
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❓5 answered
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📦~ in 4 weeks
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About

Plan your visit to a major theme park with this app. Access park maps, check wait times, join virtual queues, and order food ahead. Enhance your experience with interactive features and manage your tickets and reservations.

✓Dynamic digital park map
✓Virtual Line Access
✓Mobile Food & Drink Ordering
✓Link tickets and payment
✓Dining reservations
✓Interactive play with Power-Up Band
Show original description

What users say

Summarized from real user reviews of Universal Studios Hollywood™. Based on 202K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy to use
  • 🚀Helpful wait time tracking
  • 👍Useful map and itinerary features
  • 👍Accurate ride and show information

Negative things

  • 🐛App crashes and glitches
  • 🔍Confusing navigation and layout
  • 🚫Inability to purchase tickets in-app
  • 💰Overpriced food and merchandise
See all reviews

What's New in Universal Studios Hollywood™

2026.6.1

June 22, 2026

This latest app update includes bug fixes and other enhancements so you can continue to maximize your visit to Universal Studios Hollywood!

Charts

Top Free

📊 79

Travel

The app has maintained its position at 79 recently.

Last updated on July 20, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Best theme park ever!!!!

I can’t believe I keep going back to this place…. So muaachhhhh FUN!!
ncdonencdone

Sweating to death

Not enough shaded areas to eat food near Jurassic world and the mummy. Maybe some managers should experience the park as a customer on a hot day and see where the missed opportunities are for customer relief from the heat
MeadsdmanMeadsdman

Glitch

Frequently kicks you out in middle of purchase, navigating, etc… inconvenient and annoying
Jyk303Jyk303

Buggy!

Wasted our time and money. Kept saying a problem with items on our cart when we tried to buy tickets. It took 5 times! Kept entering info over and over again.
Then we tried to buy express pass and same problems. Finally gave up. Then in the morning tried again to buy express pass, same problems. Had to buy it at the park but had to pay more and lost early access time and ride time. Please fix this!!!
Show more
A Jetson 33A Jetson 33

Always a good time

The little changes we experience each time keep the theme park worth coming back for
lexforbighotilexforbighoti
See 310 more reviews

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User experience

🐞

Reported Bugs

3 issues

Ticket purchase issues and delays

Bug

Unreliable wait time alerts

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Link annual pass to app account

Feature

Add GPS navigation within the park

Feature

Improve mobile food ordering experience

Feature

Provide more detailed park information

Feature

FAQ

What does the Universal Studios Hollywood app do?

The app helps you plan your visit to Universal Studios Hollywood and enhances your experience within the park. It provides tools for navigation, managing wait times, ordering food, making reservations, and accessing interactive features.

What are the key features of the app?

Key features include a dynamic park map with attraction wait times, Virtual Line Access to save your spot at select attractions, Mobile Food & Drink Ordering for select locations, the ability to link tickets and payment methods, and dining reservations at select restaurants.

Is the Universal Studios Hollywood app free to download?

Yes, the app is free to download and use. There are no upfront costs associated with obtaining the application itself.

What are the benefits of using the app for interactive play?

When used with a Power-Up Band™, the app allows you to track scores, complete Key Challenges, and engage in interactive elements within SUPER NINTENDO WORLDTM, such as defeating Bowser Jr. and collecting digital coins.

Can I use the app to manage my tickets and payments?

Yes, you can link your tickets and add a payment method to your Universal Studios Hollywood Wallet within the app. This allows for a seamless and contactless experience, and you can even assign specific tickets to members of your travel party.