Universal Studios Hollywood™ User Reviews

Customer Experience

Positive experience54.8% of reviews
Neutral5.2% of reviews
Negative experience39.9% of reviews

~ Based on 343 written reviews from the US App Store.

What users say

Is Universal Studios Hollywood™ Safe?

Universal Studios Hollywood™ appears safe based on user ratings. AppsHunter Safety Score for Universal Studios Hollywood™ is 96/100.

This assessment is based on 205,801 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 205,801 App Store ratings for Universal Studios Hollywood™.

Is Universal Studios Hollywood™ Legit?

Universal Studios Hollywood™ appears to be a legitimate app. AppsHunter Legitimacy Score for Universal Studios Hollywood™ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yay

Universal is fun

disappointed

Makes it intentionally hard to use your AP discount to buy event tickets

Very disappointing

We have travelled from England. Waited 4 hours to get on the Fast and Furious ride. We were not told it was being tested as we entered the queue. Very, very disappointing experience and this universal is awful compared to Florida!! Would not recommend to anybody x

Exquisite

This app is exquisite just like a steak tart. I like it ,so good.

It just works

Nice to have and mobile order works well!

$250 fast pass 1:30 wait times

Way over priced for the waiting on rides jus

2 months and still waiting for the rollercoaster

’m disappointed; I’ve been waiting two months for the opening. I think it only opened for the weekend. They first said it would be June 26th, then "this summer"—but summer is almost over and it still hasn't happened. I went today, but there were technical issues with the Transformers ride, and the Harry Potter one was closed
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Realy bad

Comming specialy for fast and furius ride, and This one remane close for technical issues. Its not acceptable specialy with the price of the tickets.

Issue

App is fine, but every time I get my QR code scanned in the park, my iPhone brightness drops down all the way which makes it impossible to see in the bring California sun. Please fix this function.

Privacy Laws

I can’t sign in unless I agree to let you share information about me! What kind of BS is this! I thought there were laws against this!!

Hi

Hi

KARDASHAN

I LOVE THIS PLACE ♥️

Universal

I love movies!

I LOOOOVE UNIVERSAL STUDIOD

I absolutely LOOOOOOOOOOOOOOOOOOOVE universal studios and this app helps with many functions needed to traverse the park with ease. Better than Disneyland

Best theme park ever!!!!

I can’t believe I keep going back to this place…. So muaachhhhh FUN!!

Sweating to death

Not enough shaded areas to eat food near Jurassic world and the mummy. Maybe some managers should experience the park as a customer on a hot day and see where the missed opportunities are for customer relief from the heat

Glitch

Frequently kicks you out in middle of purchase, navigating, etc… inconvenient and annoying

Buggy!

Wasted our time and money. Kept saying a problem with items on our cart when we tried to buy tickets. It took 5 times! Kept entering info over and over again.
Then we tried to buy express pass and same problems. Finally gave up. Then in the morning tried again to buy express pass, same problems. Had to buy it at the park but had to pay more and lost early access time and ride time. Please fix this!!!
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Impossible de changer la langue

Impossible de changer la langue quand on telecharge l’app au Japon et donc inutilisable

Always a good time

The little changes we experience each time keep the theme park worth coming back for