Reservation
I am paying over $3,000 for passes and can not make a reservation, frustrating and reason why I am not renewing
Amazing
Great for finding where you’re going, has all tickets on it, shows where to find characters, allows you to order food from your phone, lets you do a mobile checkout, and literally so many other things. I got to take photos with all of the characters because I was able to check and see where they were. Definitely worth getting this app. Five stars for sure.
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Incompetence at its Finest
Totally NOT user friendly. The chat/help feature is only available during regular PST business hours (unlike other apps that offer 24 hour service). And even when I messaged well within business hours, they never got back to me.
I love Disney, but the apps are absolute garbage. The fact that you’re required to use them to schedule dining, lightening lanes, etc. is absolutely ridiculous. At least let us talk to a person and give that person the ability to make reservations. All the calls we’ve made and every person said they can’t help and we have to use this app. If that’s the case, improve the app that’s REQUIRED to make your trip enjoyable.
I love Disney, but the apps are absolute garbage. The fact that you’re required to use them to schedule dining, lightening lanes, etc. is absolutely ridiculous. At least let us talk to a person and give that person the ability to make reservations. All the calls we’ve made and every person said they can’t help and we have to use this app. If that’s the case, improve the app that’s REQUIRED to make your trip enjoyable.
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Food Menu needs updating
Most information is very good but food menus need pictures for better decision making on the go especially with children. Better decision making.
Bad luck
Can purchase tickets
