Disappointing for such a large company
Helpful app but disappointing for such a large corporation. The car location assist feature needs to have gps and directions available, not just a spot to enter letters and numbers that I don’t recognize. The wait times were up to date and accurate which was helpful but the character meet and greets were difficult to navigate and find. Most of the app is just more advertising for upgrades and more ways to take your money. Wish it was more intuitive and user friendly, should have had more features and integration with maps/ instructions for events and parking
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Helpful employee
My girl was the best who was helping me I really love her for helping you make a account and find my ticket
Great
Great
Beautiful just beautiful man
Everything about Disneyland is just amazing I love everything about it from the rides the people and the views from the food to drinks just being there made me feel like a kid ❤️
Love the app
Had a great time and the app was awesome
It gets confusing
The help button does not “help at all”
Easy to access for in park needs
Easy to use app
Really Is Magical
Love love love! Disney is the best!
Happy Place
When I think about the state of the world and the chaos that is all around it’s easy to get cynical, paranoid, and,at times, depressed. The Disneyland Resort provides an escape from all of that for a while and reminds us all how to enjoy simple pleasures like good food, our friendships, and delightful sights. No matter why a visit is taking place there is something for everyone to admire or enjoy: The clever architecture, the period music, live entertainment, or specially created adventures and attractions. The resort is ever-changing and that is a good thing. As generations of people transition through life they continue to have new ways to explore and appreciate what the resort has to offer: The reminder that it is acceptable and encouraged to have child-like wonder.
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Too many hoops, awful UX
I’ve been to Disneyland multiple times in my life, but haven’t been in almost 8 years. This has been the worst experience getting park tickets, making reservations, then having to link said tickets— it has been one of the worst experiences.
As someone staying at their hotel, you would think once you’ve booked a room they would choose to simplify processes instead of making them more complicated. The app does not simplify linking tickets. There is no instruction on how to even do it.
I was already a little ticked off that I not only have to buy tickets, but I have to also remember to reserve them (as if I don’t already have other things to think about while making plans for a vacation).
Now I have to link them in an app that doesn’t explain how to even do that and makes it exceedingly difficult to do.
Whoever is in charge of user experience at Disneyland, probably has absolutely no credentials. It was just the cheapest person they could afford. That’s my assumption based on my experience (and I haven’t even landed in California yet).
This isn’t just about the app, I know; however, user experience is part of an apps expected function, and this one is lacking it big time.
As someone staying at their hotel, you would think once you’ve booked a room they would choose to simplify processes instead of making them more complicated. The app does not simplify linking tickets. There is no instruction on how to even do it.
I was already a little ticked off that I not only have to buy tickets, but I have to also remember to reserve them (as if I don’t already have other things to think about while making plans for a vacation).
Now I have to link them in an app that doesn’t explain how to even do that and makes it exceedingly difficult to do.
Whoever is in charge of user experience at Disneyland, probably has absolutely no credentials. It was just the cheapest person they could afford. That’s my assumption based on my experience (and I haven’t even landed in California yet).
This isn’t just about the app, I know; however, user experience is part of an apps expected function, and this one is lacking it big time.
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Perfection
Everything is Perfect
Bad Disney expirence
We didn’t know that Disneyland could sell out, flew all the way to California for 1 day and flew home without Disney. Family is devastated.
10/10
I love Disney it’s so 67
Great app
Easily make reservations, order food, and see wait times for attractions, in real time.
I loved it
Amazing
Strawberry cream croissant
Absolutely delicious breakfast croissant of strawberries and cream
Love this app
This app makes the whole Disney experience so much easier. You can do everything through the app and find anything through the app.
Trip to Wallyworld
My children flew in for my daughter’s birthday. I am not tech savvy and I told them I would buy everyone tickets at the main gate. We arrived at main gate and they said “sorry folks parks closed” Walt would be so disappointed in what you have done to is dream!
Chat with us
Waited about 30 minutes for someone to enter my chat to address my technical issue.
As a key holder or not
This app is sooo good. I love everything about it
