
About
This app offers a comprehensive service platform with various benefits, including exclusive gift packages for new users and special occasions. It also provides convenient services like cloud storage, AI-powered content creation, and customer assistance, alongside curated entertainment and shopping deals.
What users say
Summarized from real user reviews of 中国电信. Based on 7.2K reviews and a 4.3/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Convenient app for everyday usage
- 🚀Fast and efficient
- 💡Useful features and activities
- 🔒Secure and reliable
- ⭐Good overall experience
Negative things
- 🐛Frequent crashes and bugs
- 🔍Difficult to navigate and find features
- 📢Too many ads and notifications
- 🔌High battery consumption
- 🤖Poor user interface design
What's New in 中国电信
13.4.0
August 4, 2026
用量分析,新增主副卡区分查询 长按问AI,体验优化交互更便捷 AI数字人,新增家庭圈、自动充、发票退票服务
MoreUser reviews
Developer apps
User experience
Reported Bugs
5 issues
Constant crashing on latest iOS versions
Unable to log in or access certain features
Requested Features
5 requests
Add support for iPad devices
Improve eSIM activation process
FAQ
What does the China Telecom official service platform app do?
The app serves as an official platform for China Telecom, offering various benefits like welfare packages, gift bags for new users, and special occasions. It also provides services such as cloud storage, AI-powered content creation tools, and an AI customer assistant. Users can also access curated entertainment content and exclusive deals through live streaming.
What kind of benefits and gifts can I get from the app?
The app offers multiple welfare benefits, including chances to win phone bill credits and monthly gift packages. New users receive a 10 yuan phone bill voucher upon registration, and users receive exclusive gifts during their birthday month. There are also exclusive discounts on phone bills, broadband, and landline recharges.
What are the AI features available in the app?
The app includes AI features for content creation, allowing users to generate videos, music, and special effects from their creative ideas. It also offers an AI customer assistant that provides comprehensive service, with an English version and an elder-friendly version available for enhanced accessibility.
How can I get help if I encounter issues with the app?
For issues related to app login, crashing, or data query failures, you can join the official QQ group (240861967) for assistance. For other inquiries regarding China Telecom services, you can directly call the local 10000 number for consultation.
Is this app free to use?
Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or paid features, and it is indicated that the app does not have in-app purchases or ads.





