Stay away🚩🚩🚩🚩🚩🚩
Customer support is slower than AI. You have to wait in long queues just to get generic replies, and you’re even warned not to ask repeated questions.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
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切煤很方便
乐一番没有手续费，汇率比代切低，很适合很多人一起切煤运回！我现在煤炉上的东西都在这里切，因为切的都是小物件平均下来很便宜！
很好的海淘app
非常方便，一键下单就可以了，工作人员很耐心，每周都有大额优惠券发放，平时可以通过签到得积分，抵销了很多钱
乐一番
楽淘一番转运体验超棒，从日本海淘游戏卡带，入库快，打包物流全程可查，客服很有耐心，强烈推荐。
使用起来很满意
每周都有大额优惠券发放，平时可以通过签到获得购物积分，可以按需选择拍照服务，用起来很放心。客服很好沟通，提出的疑问都能很好解答。提供免费议价服务，可以买到很多想要的东西。
好用日淘软件
最近在用这个日淘平台，真的挺好用的，下单快物流也稳
很棒
可以實現24h切煤～免手續費 還有很多優惠券可以使用
非常好用的切煤软件！
乐一番使用起来非常方便，而且还有很多优惠活动，我现在已经用了半年了，发回来了四箱玩具，仓库打包得也特别好！会继续使用的！
乐淘一番很好用
一直用乐淘一番切煤，很好用，物流很快，到仓库后处理也非常快，活动也很多
好用方便
第一次日淘到现在用的都是乐一番，优惠活动
多汇率划算，如果能一直免手续费就好了，物流速度也挺快的。希望继续加油改进系统崩溃
问题，会一直支持的。
多汇率划算，如果能一直免手续费就好了，物流速度也挺快的。希望继续加油改进系统崩溃
问题，会一直支持的。
很方便
目前用得最多的切煤软件，免手续费还经常打折，转运路线也很多，适合单机切煤，推荐！
乐一番
乐一番特别好，经常有活动送优惠券，经常打折扣，在上面买东西很划算，邮费也便宜，日淘就认准这家！
乐一番
非常喜欢很好用哦，真的很方便，很喜欢签到还有优惠
乐淘一番使用感受
用了两个月 切了五箱煤 蜂鸟路线蛮好用就是需要耐心等待一点时间
人工服务改的太垃圾了
最新的人工服务只能在app上等 而且不能退出 不能黑屏 就干等 等着等着还会把我踢出去 根本说不上话 也留不了言 也太垃圾了，能不能把你们的人工服务对接好好弄一下
好
乐淘一番这个软件特别好用 适合买东西 功能很清晰好用 会推荐给朋友购物用
非常好用的海淘app
支付快，并且支持多个订单合并购买，每个月还有很多优惠券送，用过这么多海淘app以来体验最好的一次！
