社群群主阿啾啾唐菲你还吖吖哈吗
客服服务效率不如AI还要排长队还要被警告阴阳怪气，此App一直是为日本卖家服务，代购东西入库已经互评交易结束的情况下，日本卖家要求召回乐一番啪嗒直接同意让客户被动处于钱货两失中，客户提诉求退货退款，乐一番强调要看日本卖家脸色，尤其阿啾啾（实名唐菲）阴阳怪气护主心切，不处理实际问题，上来一副mean样哦呢呀吖哈，脱离服务范畴，真把自己当主理人了，乐一番知情且纵容并把客户踢群，表面0手续费实际高汇率收各种隐形费用各种拖延各种敷衍，出事直接第一投诉12315和12345比找客服解决事情更快
Stay away🚩🚩🚩🚩🚩🚩
Customer support is slower than AI. You have to wait in long queues just to get generic replies, and you’re even warned not to ask repeated questions.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
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切煤很方便
乐一番没有手续费，汇率比代切低，很适合很多人一起切煤运回！我现在煤炉上的东西都在这里切，因为切的都是小物件平均下来很便宜！
很好的海淘app
非常方便，一键下单就可以了，工作人员很耐心，每周都有大额优惠券发放，平时可以通过签到得积分，抵销了很多钱
乐一番
楽淘一番转运体验超棒，从日本海淘游戏卡带，入库快，打包物流全程可查，客服很有耐心，强烈推荐。
