Stay away🚩🚩🚩🚩🚩🚩
Customer support is slower than AI. You have to wait in long queues just to get generic replies, and you’re even warned not to ask repeated questions.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
This app seems to prioritize Japanese sellers over its customers. Even after my purchase had been completed, the item had been delivered to the warehouse, and both parties had already left feedback, the seller requested a recall. The platform approved it immediately, leaving me at risk of losing both my money and my item.
When I contacted customer service, I was repeatedly told that the final decision depended on whether the Japanese seller agreed, rather than on protecting the buyer.
Most of the customer support staff also act as community moderators. One moderator in particular, “Ajiujiu,” was sarcastic and openly sided with the platform. The company was aware of this behavior, tolerated it, and eventually removed me from their community group after I complained.
Although they advertise “0% service fees,” they make up for it through unfavorable exchange rates, hidden charges, delays, and endless excuses.
If something goes wrong, filing a complaint with the consumer protection authorities is honestly much faster than trying to resolve anything through their customer support.
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切煤很方便
乐一番没有手续费，汇率比代切低，很适合很多人一起切煤运回！我现在煤炉上的东西都在这里切，因为切的都是小物件平均下来很便宜！
很好的海淘app
非常方便，一键下单就可以了，工作人员很耐心，每周都有大额优惠券发放，平时可以通过签到得积分，抵销了很多钱
乐一番
楽淘一番转运体验超棒，从日本海淘游戏卡带，入库快，打包物流全程可查，客服很有耐心，强烈推荐。
使用起来很满意
每周都有大额优惠券发放，平时可以通过签到获得购物积分，可以按需选择拍照服务，用起来很放心。客服很好沟通，提出的疑问都能很好解答。提供免费议价服务，可以买到很多想要的东西。
