Like but feel very let down by developers
I have had a good response from the developers so happy to give this game 5 Stars. It was well worth the effort to get in contact with them.
I like this game the graphics are great and it is free to play. Have purchased items a couple of times but felt no pressure to do so to progress. It is a slow game which is fine, it not the only game obvs. I have played pretty much everyday since it first appeared which must be over a year ago. So imagine my disappoint that after all this time when the game promised a section of the pond would be accessible at Level 42 only to get to this level for the game to state it will now be Level 43!!!! Not happy and now doubt this part of the pond will ever be available having reached what I believe is the maximum number of fish allowed. My Pond is currently at 63. I believe the pond cannot cope with any more given the number of feeding stations. Also I cannot access any new tasks because I have not unlocked a new species, which I cannot do. It appears the game has reached its limitations. What now Developers? …………………………….
Response from developer
Thank you for your loyalty and detailed feedback! The level requirement change is something we'd like to look into for you. Regarding capacity and Tasks, we'd love to help figure out your options. Please reach out at support@runaway.zendesk.com with your User ID so we can take a closer look. 🦦
Way better than expected!!
Game hasn’t been working properly for almost a week and no answer from the support
Response from developer
Hi there! We’re so sorry to hear this happened! We completely understand how frustrating this experience must be. If you haven't already, could you please contact us at support@runaway.zendesk.com? We'd love to follow up about this. Thank you!
Can’t recommend this game more!
Response from developer
Wow, thank you so much for this wonderful review! 🐠 We love that you noticed the little details, like the fish not looking sad when unfed. That kind of thoughtful design matters a lot to us. A 6/5 made our day! 🌿
So lovely!
Response from developer
This review made our day! 🥹 We're so glad Pondlife brings you calm and joy. The team puts a lot of love into every detail, so it means a great deal to hear that. More events are always something to look forward to! Thanks for the glowing recommendation. 🌸
찐 힐링겜
그리고 지금은 이 겜까지 하게 됬어요. 첨에 힐링겜 검색하니까 이거 나오더라고요 또 제가 아는 친구도 이 게임 하는데 그 친구도 한번 해보라고 추천해줘서…사실 저 나비,나방 다음으로 좋아하는게 물고기여서 이 겜 해보니까 막상 재밌더라구요 근데 막 단축시키기(어쨌든)뭐 그런 게 광고를 좀 봐야 하고, 또 막상 광고 안 보면 뭐 어째저째 해서 막 뭘 내라는 거 근데 또 그건 부족할 때(?)가 많아서…
그것만 좀 어떻게든 개선 부탁드릴께요 그러니 한말로 이 게임은‘좀 그런 점도 있지만 그것만 이해하면 완벽한 힐링겜’이라 볼 수 있겠네요! 어쨌든 짱 좋습니다😄
Response from developer
와, 이렇게 자세한 후기 정말 감사해요😄 광고와 관련된 불편함은 소중한 의견으로 잘 받아들이겠습니다. 힐링겜으로 즐겨주시고 친구분께도 추천해주셔서 너무 기쁩니다! 앞으로도 즐겁게 즐겨주세요🐟
Best game ever
Response from developer
Thanks for the 5-star rating! 🔥
O peixe
Response from developer
Que bom que você está gostando do Pondlife! 🌊 Entendemos que o tempo de espera pode ser um pouco longo, mas agradecemos o seu carinho pelo jogo!
Amazing!!
Best game ever
Response from developer
Thank you for the lovely review! 🦦 Just a small note, the game does need a Wi-Fi or mobile data connection to play. We're so glad you're enjoying the characters and finding it easy to get into!
So much people
Response from developer
This made us smile! 😄 Thanks for the lovely words and for being part of the Pond community. Welcome aboard!
Great feedback!
Response from developer
Thanks so much! 🦦 We're thrilled you find the creatures cute and the game fun. Enjoy the Pond!
不具合報告
Response from developer
ご不便をおかけして大変申し訳ございません。イベント開始時にパックを購入されても、アンコモンの魚が解放される前に貝がらが使用できずゼロになってしまう問題ですね。詳細をsupport@runaway.zendesk.comまでお送りいただけますでしょうか。ユーザーIDもご記載ください。🙏
Like but feel very let down by developers
I have played pretty much everyday since it first appeared which must be over a year ago. So imagine my disappoint that after all this time when the game promised a section of the pond would be accessible at Level 42 only to get to this level for the game to state it will now be Level 43!!!!
Not happy and now doubt this part of the pond will ever be available having reached what I believe is the maximum number of fish allowed. My Pond is currently at 63.
I believe the pond cannot cope with any more given the number of feeding stations.
Also I cannot access any new tasks because I have not unlocked a new species, which I cannot do. It appears the game has reached its limitations.
What now Developers? …………………………….
Calm
This game is really relaxing!
Response from developer
We're so glad the pond has been a calming place for you and that you found your feet with feeding! 🐟 Thanks for the wonderful 5-star review!
Best Game ever
They should add water snakes like that of Dekay’s or Brown Watersnakes
Nice game
Eingefroren
Response from developer
Das klingt nach einem Ladeproblem. Bitte beende Pondlife komplett, starte dein Gerät neu und versuche es erneut. Wenn es weiter bei „Loading Data Complete“ hängen bleibt, kontaktiere uns bitte unter support@runaway.zendesk.com mit deinem User ID und Gerätemodell.
Please add more fish
Response from developer
Frogs are a great pick 🐸 Thanks for the review!
