IDS Service Mobile

IDS Service Mobile

IDS Service Mobile App

44 ratings
17 reviews
Free

Details

  • Released
  • Updated
  • March 18, 2020
  • April 23, 2026
IDS Service Mobile screenshot #1 for iPhone
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About

Empower service and parts employees to manage daily tasks remotely within a dealership. This app streamlines operations, boosts technician productivity, and accelerates customer checkouts by enabling on-the-spot payments and updates.

Remote task management for service employees
Increase technician productivity
Clock in/out of labor lines
Update work orders on the go
Accelerate customer checkouts
Take credit card payments and signatures remotely
Attach photos to jobs and warranty claims
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What's New in IDS Service Mobile

26.6.0

April 23, 2026

- Create Work Order - Usability Enhancements

User reviews

Awful

App constantly bugs out and sits in a loading screen for hours. Forces you to constantly close the app then reopen it and you have to start over again. Randomly crashes. The second they get it close to working well they update it and it gets even worse. Horrible for productivity in the work place. They should be sued if they charge for this service. Costs companies millions if you look at the bigger picture.
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So Much Better

Updates recently have been a ton better. Thank you!!!🙌🙌

Terrible app

Constant problems, for years. App never works right, always crashes. Since the last update the keyboard doesn’t work right nor does anything auto correct with typing.

Garbage

This is the worst software ever….i don’t review anything. This server is always down or having problems. It is nothing but diarrhea.

Works awfully

I wish I had better things to say. I try so very hard to stand up for the whole company and get things rectified but when and if I do somehow I am criticized for doing so. When this app crashes and just shuts off on the daily and I try to ask for help I somehow become the bad guy.
I would love to give a good review but unfortunately there’s nothing good about this app right now and there hasn’t been anything good for quite some time!!
I’ll ask again. For the love of Jesus fix this app!! 🙏🏻
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Developer apps

FAQ

What is IDS Service Mobile?

IDS Service Mobile is a business application designed to help dealership service and parts employees perform key daily tasks from anywhere in the dealership, aiming to save time and generate more revenue.

How does IDS Service Mobile increase technician productivity?

Technicians can clock in and out of labor lines, update work orders, switch between jobs, and take relevant photos directly from their mobile devices, keeping them focused on repairs.

Can IDS Service Mobile handle payments?

Yes, the app allows for taking credit card payments and signatures from anywhere within the dealership, which helps to accelerate customer checkouts.

What devices is IDS Service Mobile compatible with?

The app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices, including iPhone and iPad.

How does IDS Service Mobile help with warranty claims?

Users can take pictures of units, engines, and parts and attach them to specific jobs and warranty claims, increasing efficiency and providing a visual history.

What is the user rating for IDS Service Mobile?

As of the latest data, IDS Service Mobile has a rating of 2.0 stars from 43 ratings, indicating a mixed user reception.

When was IDS Service Mobile last updated?

The latest version of IDS Service Mobile is 25.15.5, and it was last updated on January 12, 2026, suggesting a consistent update schedule.

Is IDS Service Mobile suitable for younger users?

IDS Service Mobile has an age rating of 4+, making it appropriate for users aged 4 and above, though its primary functionality is for business professionals.