Why is this app even there if the app can’t even do the main function which is verification?
Repeated 3 times on verification without telling what is the problem with fail verification. And then tell me to do manual verification which is repeating the same steps again forth time! And the instructions are even worse without telling me what to do and left me guessing that I need to take ic front and back photo and my selfie with video selfie. What a poor app design that you can’t do your main goal to create an app.
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Inconvenience
eKYC became error everytime I try for it. The camera for eKYC is blurry & low quality. Lack of explanation when I tried to manually do the verification. The worst app a developer could ever make.
Apps crash
I can’t snap my IC for eKYC verification, it suddenly become white screen. I’ve multiple of times but the same happen. I need to settle my loan with this apps, how am I gonna do if it keeps crashing.
eKYC don’t work
I tried the whole day from morning to before I turn to bed, it just wont verified.
And the button become unresponsive despite you kept pressing for numerous times.
And the button become unresponsive despite you kept pressing for numerous times.
Not friendly user
I logged out to test my password. The moment I logged out and can no longer login after multiple times resetting my password.
Does not work
Have been trying for 3 days now and the kyc page just does not load. Uninstalled and re installed multiple times. Don’t make something that doesn’t work compulsory.
Why couldn’t we leverage on MyDigital ID app anyway?
Why couldn’t we leverage on MyDigital ID app anyway?
WORST APP EVER
I have tried to do my eKYC for more than 10 times, on different occasions and different devices but they all failed. After uploading my IC The app keeps on freezing and shows nothing but a white screen. This is beyond annoying
Can’t create profile
Three times tried failed
The worst verification apps
When I click verify passport and it blank and hang like forever, please fix for this
Slow and unresponsive
Please upgrade the system better. This app is use for important and pnc thing so need more improvement from here especially the ekyc part
Not able to verify my IC
I’ve tried to verify thousands of times. I even re-install the apps and restart my phone multiple times and i would still encounter the same problem. Please do better.
KYC stuck
After chooses id type for kyc, it jump to blank page instead of camera frame view for me capture my id card. Please fix…
Rubbish app, unable to do kyc
Tried more than 50 times still not successful do the kyc, always show blank page. Please improve
Unable to update profile pic
No picture directly
Worst verification experience ever
I’ve never encountered an app with such "bad logic." I failed verification (why? nobody knows), I can't log in, and I can't re-register because the app realizes my number exists but won't let me access the account. It’s a total mess. If you're looking for a smooth, user-friendly experience, you won't find it here. Truly a 0-star experience if that were an option.
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Cant even get the tac no
So so so bad! Emailed the tech support also no help, said in the email already send the tac but where got in the phone. Keep asking to check the phone i am using the latest model now want to blame the user?
Couldnt log in
I have received email that my account has been verified, i could log in before this and then suddenly couldn’t log in. The app asked me to verify again? It is really troubling and i need to sign espa. This issue is very concerning and need to fix as soon as possible.
Expected Lousy Government App
Consistently Appearing bugs,
Unable to log in after log out, unknown error occured prompt showed up.
Government wan everything to be online, yet all system and platform are running on most Poorly developed App in the face of the universe.
Good thing is the customer hotline is fast to pickup and good in answering, so giving extra 1 star to the hotline employee, 0 star to the app.
Bagi Salary untuk Tidur Malaysia Government. I see pure corruption of power in play.
Unable to log in after log out, unknown error occured prompt showed up.
Government wan everything to be online, yet all system and platform are running on most Poorly developed App in the face of the universe.
Good thing is the customer hotline is fast to pickup and good in answering, so giving extra 1 star to the hotline employee, 0 star to the app.
Bagi Salary untuk Tidur Malaysia Government. I see pure corruption of power in play.
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Help
I'd finish filling this in but i made a few mistakes such IC and Alamat Kerja
I've already submitted but I can't edit it back or redo it because it won't let me
I've already submitted but I can't edit it back or redo it because it won't let me
No Singapore Phone.
There is no option for Singapore phone number.. but Japan Taiwan and China have. Pls add for SG 65 number.
