Queue Management System (QMS)

Queue Management System (QMS)

by General Microsystems Sdn Bhd

1 ratings
55 reviews
Free

Details

  • Released
  • Updated
  • September 24, 2018
  • October 9, 2024

Features

Queue Management System (QMS) screenshot #1 for iPhone
Queue Management System (QMS) screenshot #2 for iPhone
Queue Management System (QMS) screenshot #3 for iPhone
Queue Management System (QMS) screenshot #4 for iPhone
Queue Management System (QMS) screenshot #5 for iPhone
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About

Avoid long waits at stores by checking real-time busyness and getting virtual tickets from your phone. Monitor your ticket status, receive alerts when your turn is near, and get service personnel details. Rate your experience to help improve store services.

Check store busyness
Get virtual tickets
Monitor ticket status
Receive turn alerts
View service personnel info
Rate service experience
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What's New in Queue Management System (QMS)

3.9.58

October 9, 2024

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User reviews

POOR APPS!

Waiting for this kind of apps such a waste of time . Been waiting from 6.20am to get the number it still stuck . Even refresh it so many times . They want customer to use online system number but THEY DIDN’T FIX THE SYSTEM AT ALL!

not even worth for a star

Really useless apps…. Improve please…. Make a SOP and aligned with the branch that using your so called “queue” system….

Definitely the most useless government you can ever have

If you want to keep waste your time to please use this app , anyway not like the citizen of Malaysia have any choice anyway, Penang government pretty much has zero capacity or capability in handling citizen needs , they probably are one of the dumbest country you could think of.

Slightly sluggish and Drains battery

Installed it at the UTC to get a queue number, and was wondering what caused my battery to drain quickly the same day. Deleted the app, and battery issue solved.

Please make available for other country app stores

I am a Malaysian but I mostly reside overseas as permanent resident. Every 5 years I have to renew the passport in Jabatan Imigresen. Unfortunately this app is not available in other country’s App Store which made it ridiculously hard for us. I have to
- create a whole new email
- to create a new Apple ID
- add a Malaysian payment method by borrowing someone’s CC Or TNG (overseas CC not accepted in Malaysia Apple App Store)
- use a Malaysian address and phone number
- before I can finally install this.

Please be aware that lots of people who need to use this app may not use Malaysian App Store so making it available for other country App Store would make life a LOT easier for all of us. Thanks.
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FAQ

What does the Queue Management System (QMS) app do?

The QMS app enhances your store visit experience by allowing you to check store busyness remotely and obtain a virtual ticket from your smartphone. This eliminates the need to physically queue upon arrival and provides real-time updates on your waiting status.

How does the virtual ticket system work?

Once you are near the store, you can get a virtual ticket through the app. This ticket is stored on your smartphone, and you can monitor its status, including the estimated time until your turn. You'll receive alerts when your turn is approaching and when it's time to be served.

Is the Queue Management System (QMS) app free to use?

Yes, the application is available for free. There are no in-app purchases or advertisements mentioned, suggesting a completely free user experience for managing your store visits.

Can I use this app for any store?

The app is designed to improve the experience when visiting stores that have implemented this specific Queue Management System. Its availability and functionality depend on the store's adoption of the QMS technology.

What information do I get when my turn is up?

When your turn is ready, the app will alert you and provide the specific information about the service personnel who will be attending to you. This allows you to proceed directly to the correct individual or counter for your service.