Yes? No!
Extremely disappointed with their so called Yescare service. Tickets created but they will just cancel or resolved them without checking it with the customers. Overall, there’s no sincerity in servicing their customers. Absolutely no value in using their services.
Worst server
Ive been using Yes since 2020 when i was still a student. The only reasons for me to stay because of the affordable prices. Other than that, Yes is the only network that could reach my house area, not smoothly ofc. Sad really. Im too broke and tired to buy and test another telco service. I filed multiple complaints over times for the past few years and they keep giving the same excuse “your area is not within our coverage, however our technician working hard to make that happen bla bla,” For five f years and their technicians still couldn’t finished the job? Bffr. They keep asking users to update the app but never they make the improvements for a better network experience.
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Useless app when time to pay the billq
Is funny you know,when you guys always chasing us when come for bill. But you guys didn't realise every time i open the app,it always said "Sorry! Unable to process the request. Please try again later." You guys want me try and try open close the app everytime? How silly your apps is it. Always gave me difficulties when come to pay the bill
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The internet not covered my area
Please put the option or guide to terminate postpaid contract or downgrade to prepaid on this app. You have to put in this app how much you will charge to terminated the postpaid contract or downgrade to prepaid. I will give 5 stars
Updated on my recent feedback.
Yes actually very good in customer service but a little bit delay cause my fault also, but everythings went smoothly, thankyou YesCare.
