Horrible apps
I booked my rides and it’s never show up on the schedule. Fix the problem I can’t see my rides if I schedule them on the following days. How I can tell if my ride was booked or what time it’s comes when I cannot see the ride status.
Doesn’t work
Doesn’t work at all. Is won’t even let me type in my account.
Do not waste your money or time.
Horrible customer service. The driver’s are rude. They drive drunk, I’ve had multiple drivers falling asleep while driving. I’ve even had video evidence sent to the company and the drivers are still driving. The car’s are filthy, the drivers talk on the phone the entire ride, it’s just completely unprofessional.
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Can't even get account created successfully and no help via phone.
I really want to use this app, but can't even get an account created. As part of the process, it wants to text me a verification code. This is pretty normal when creating accounts, but I never got the code. I tried again a day later and still no code. Eventually, it told me that I had made too many attempts and I needed to call in. I did that and for some reason, was transferred to the Driver Services line, which was as confusing to them as it was me. I called back and this time was transferred to the Dispatch team ... same result as before. On the third call, I was advised to send an email to customer Care, a week later and still no response from them. This is extremely disappointing and admittedly, my experience thus far coupled with the overwhelmingly negative reviews on here have me wondering if this is really worth doing.
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Left a disabled woman stranded downtown at midnight
Booked, charged credit card, and got a confirmation number. Only to be canceled on an hour before pick up. They did this TWICE. shameful to leave a disabled woman stranded downtown at midnight. Use Uber.
