iHerb User Reviews

Customer Experience

Positive experience90.7% of reviews
Neutral1.8% of reviews
Negative experience7.5% of reviews

~ Based on 5,601 written reviews from the US App Store.

What users say

Is iHerb Safe?

iHerb: Vitamins & Supplements appears safe based on user ratings. AppsHunter Safety Score for iHerb is 96/100.

This assessment is based on 175,464 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 175,464 App Store ratings for iHerb.

Is iHerb Legit?

iHerb: Vitamins & Supplements appears to be a legitimate app. AppsHunter Legitimacy Score for iHerb is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great sight

Works great easy to order..fast delivery..

Love love I herb.

Easy to use and enjoy trying new healthful products when on sale.

Best way of caring yourself.

Always fresh and good quality granted!

Authenticity

I really love that these products are gaurenteed authentic and not a fake from China

ممتاز

ممتاز

New to iHerb

I am new to iHerb after buying from Vitacost for many years. The iHerb app is a little different than what I am used to with the Vitacost app, but I am getting used to it.

Highly Recommend!

As an American living in Europe I can’t find so many products that I need or want. iHerb has been a life saver! They are easy to deal with and they keep me informed with my orders. Free shipping if you order a certain amount!

Great App

This app is easy to use.

جميل

مبدع

Bad experience

Never received the package and I tried to contact them several times. It’s really hard to solve any issues with customer service. After 2 weeks, I decided to open a dispute directly with my bank and was the only way I can get a refund. IHerb deactivated my account for that reason .

Great vendor

Ships fast and safe. Varied selections of good supplement brands. Great prices. Best of all, excellent alternative to Amazon. Thanks?

Charged £10 for delivery despite ordering enough to qualify for free delivery

Check your total carefully

Excelente

Excelente

การช่วยเหลือลูกค้าดีมาก

การบริการทำให้ฉันประทับใจ ฉันใส่รหัสไปรษณีย์ผิดพนักงานช่วยเต็มที่ที่จะประสานงานกับบริษัทขนส่งให้ให้ส่งไปที่ที่ถูกต้องและส่งได้ตรงเวลาฉันประทับใจที่สุด

Необходимое приложение

Супер!

We love this natural teething relief

Thanks you

Iherb is a life saver

I can’t get anything I need in Japan and iherb made is easy to get all my nutrition needs

Easy to use

I usually don’t use retailers apps, since I don’t want tons of apps on my iPad. But I do use this one, since I am always ordering from them.

الكويت

ام محمد

Worst experience

I’m done with iHerb. This is the second time I’ve placed an order, received emails confirming both the order and my subscription, and then had the order canceled without any notification whatsoever. I didn’t find out until 2–3 days after the expected delivery date, when I contacted them myself.

I take supplements daily and have ordered from supplement companies for years, and this has easily been my worst experience. Twice is enough. I’ll be going back to Swanson or Vitacost.
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