IKEA Home smart 1 User Reviews

IKEA Home smart 1
IKEA Home smart 1
Inter IKEA Systems B.V.

Customer Experience

Positive experience16.0% of reviews
Neutral17.1% of reviews
Negative experience66.9% of reviews

~ Based on 269 written reviews from the US App Store.

What users say

Is IKEA Home smart 1 Safe?

IKEA Home smart 1 appears mostly safe based on user ratings. AppsHunter Safety Score for IKEA Home smart 1 is 84/100.

This assessment is based on 3,551 user ratings, with an App Store average of 4.2/5.

Safety Analysis

78.7% of ratings point to a safe experience
6.0% of ratings suggest some concerns
15.3% of ratings point to a risky experience

~ Based on 3,555 App Store ratings for IKEA Home smart 1.

Is IKEA Home smart 1 Legit?

IKEA Home smart 1 appears to be a legitimate app. AppsHunter Legitimacy Score for IKEA Home smart 1 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nightmare

The last update broke the integration with the home app. What's the point of these updates if they break things instead of fixing them?

PIMA

Works well when it works. Every few months, for no reason, it requires me to reset the whole system. Pain in my… I’m deleting it and just using the hockey puck.

DO NOT BUY IKEA SMART PRODUCTS!!!!

They are garbage quality and an immense amount of work to get setup and configured. The app is garbage too. I can no longer control any of my smart blinds through the app and the automations have stopped working. Yet, I'm still able to control the blinds with the remotes. Makes no sense. Anyway, total garbage, do not buy, and good luck getting support.
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WorstSmart Home Platform on the planet

It takes ages to add a single light bulb or even a switch
IKEA should stick to making beds and stay away from any smart home products
Worst experience ever

Broken!

Updated app is broken. Hub disappeared and was recognised as a new hub. After scanning QR code hub working but the only options available to me are add devices!

Broken connection

The latest app update (June 2025) breaks connection to the gateway as well as devices

Bug with blinds

I control 3 blinds with the app.

There is a bug. If you slide a single blind to say 50% it also changes the position of the other blinds by a small amount. There is obviously an issue mapping the location of the button sliders in the app.

Terrible half the time functions don’t work

Can’t use some of the functions because it states my hub needs an update I go into updates section and everything is up to date? Bulbs don’t pair, clicking on/off buttons to turn off the bulbs don’t work half of the time, changing colour temperature doesn’t work half of the time, I have good WiFi there’s no reason for these functions to behave like that. Will be switching to a philips hub as I had a better experience there with my Ikea bulbs.
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Bug with blinds

UPDATE APR 2025

Timer stopped closing the blinds but opens them fine. Checked settings and all good.

PREVIOUS:

I control 3 blinds with the app.

There is a bug. If you slide a single blind to say 50% it also changes the position of the other blinds by a small amount. There is obviously an issue mapping the location of the button sliders in the app.
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Stopped working

I’ve used the home smart app with my tradfri gateway to control lights for years and it suddenly stopped working. By it, I mean the app. The app just won’t open. I click it, the screen of my iPhone flickers and nothing happens. App is up to date. Very frustrating because now I can’t control any of my devices. Haven’t been able to find anything online to solve this issue. Shame because I was a big fan up until now.
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App Crashing

Can’t open the app anymore without it crashing.

Gets the job done, stable with HomeKit

Kudos to IKEA for continuing to maintain this app and the Tradfri gateway. My setup is quite reliable with Apple HomeKit. It would be nice if the app was a bit more intuitive for grouping and managing devices, but I guess I need to get a Dirigera if I want the latest and greatest.

App won’t open

Literally can’t control the lights in my home because the app won’t open

Doesn’t connect

The hub works with another phone but won’t connect via this app.

Buggy and

Too many bugs

scenes

scenes stopped working :( stuck on loading g scenes

Absolute Junk

Whoever developed this app should be lead out to pasture. Finicky doesn’t even come close to describing the mind numbing stupidity of having to set up this app.

Horrible

Ikeas smart suite is overpriced and horribly designed. The app is horrible and the fact the store doesn’t make it clear which smart items work together is ridiculous. You try to buy a light and $120 later you’re still missing some part of the system. I could have bought a cheap light for $10 that had the same features, instead it’s 5 different parts that are each overpriced.

light: $10 hub: $40, gateway: $60, power cord: $10, remote: $10

They really nickel and dime you just to shoehorn you into a poorly designed app.
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Unstable system, hard to pair

Expecting stuff to get better with time but not really happening

Waiting for 4G/5G remote control

Wifi control is working well. Waiting for the promised 4G/5G remote control.