IKEA User Reviews

IKEA
IKEA
Inter IKEA Systems B.V.

Customer Experience

Positive experience53.5% of reviews
Neutral9.1% of reviews
Negative experience37.4% of reviews

~ Based on 1,434 written reviews from the US App Store.

What users say

Is IKEA Safe?

IKEA appears safe based on user ratings. AppsHunter Safety Score for IKEA is 96/100.

This assessment is based on 144,491 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 144,491 App Store ratings for IKEA.

Is IKEA Legit?

IKEA appears to be a legitimate app. AppsHunter Legitimacy Score for IKEA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lovely

Quality and good price
Click and collect from lockers super

Love IKEA, hate the app.

You don’t NEED my phone number and full street address to join IKEA Family, you’re just greedy. (Don’t call me, ever. Definitely don’t send me insecure SMS messages.)

You need to fix your app so it actually respects the iOS accessibility settings to not autoplay video and to reduce motion.

You need to increase the length of your feedback field so I can tell you all this privately in-app without having to resort to a public review.
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Store

It’s a pretty good store. Itactually has a lot a of varieties

My favourites disappear

I love ikea but it’s so annoying that the app won’t display my wish list!!! Sort it out!!!

服务太好了

住在美国家具基本都在宜家买的,服务太好了😀感谢宜家!

Idiotic design

Whoever designed this app needs fired ASAP..

You are forced to browse based on what room you’re looking at furnishing instead of just giving you a list of product types to browse through.

I want to find a lamp, instead of just looking at the lighting section I need to figure out if they consider the lamp I’m looking for to be a bedroom lamp, a kitchen lamp or a living room lamp!!

Even the search function is stupid, if you type in the exact name of the thing you’re looking for you’ll probably find it but if not you’re screwed
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Amo Ikea

Me encanta!! Siempre encuentro lo que necesito para mi casa

Thankful to IKEA

My first apartment after my divorce contained mainly IKEA products. Now that I’m in my first home, I’m still using those same exact products but I’m able to change out the doors, make one cabinet into a 2 drawer etc… IKEA furniture is so versatile. Their prices are going up so get your goods while you still can. Their phone customer service is top notch. Someone is ALWAYS ready to help. I stand by IKEA. BTW… I was able to build 2 four drawers and 2 three drawer cabinets by myself 2 months post right thumb surgery and yes, I’m right handed. All I can say is their directions are clear and putting the furniture together is super easy. I’m so grateful to IKEA.
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NEW tab on IKEA app

Inspirational! ✨🙏🏼❤️

Une liste pour aujourd’hui et une pour demain

Tellement facile d’usage, cette appli des plus conviviale nous permet de dresser de multiples listes d’achats, de comparer et de suivre les dernières sorties.

Hard to find support

Just bought a new kitchen system I want to add to it and I can’t find a way to talk with someone

Love it!

I really enjoy navigating through this app. I can check furniture measurements and color build wish lists. Plus I am in the comfort of my home. 10/10

Thank you

Love love love love love

Why in the actual F does opening this app pause Spotify

No seriously is that a bug or just terrible design?

❤️

❤️

Would recommend

Amazing products with great quality

App closes by itself all the time

Can’t go look in my wish list without the app closing , it’s super slow, bugs constantly. The app sucks lately I don’t know what kind of update was done last time but since then it just doesn’t work. Paiement unavailable since yesterday!

Worst app ever

App doesn’t work at all - completely useless.

Unable to login

I’m unable to log in to the app. When I try to sign in, the app redirects me to the website. After I successfully enter my email address and one-time password, it asks me to create an IKEA Family account, even though I already have one.

If I try to create an IKEA Family account, I get an error saying that an account already exists. However, I’m never logged into the app, and the website doesn’t redirect me back to the app after signing in.

I’m stuck in a loop where the app keeps redirecting me to the website, and even though I’m successfully logged in on the website, the app never recognizes the login. This is extremely frustrating. I deleted the app and installed the latest version. Nothing seems working.
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App

So much easier to find things than the actual store. I love both either way! App is amazing