IKEA User Reviews

IKEA
IKEA
Inter IKEA Systems B.V.

Customer Experience

Positive experience53.7% of reviews
Neutral8.9% of reviews
Negative experience37.4% of reviews

~ Based on 1,469 written reviews from the US App Store.

What users say

Is IKEA Safe?

IKEA appears safe based on user ratings. AppsHunter Safety Score for IKEA is 96/100.

This assessment is based on 147,721 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 147,721 App Store ratings for IKEA.

Is IKEA Legit?

IKEA appears to be a legitimate app. AppsHunter Legitimacy Score for IKEA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

do not buy from here.

It’s absolutely TERRIBLE. I bought a bed with drawers for storage underneath the mattress—and it doesn’t work at ALL. the wheels on the drawer do not fit—not even close. the drawers do not work at all, and i’m not sure what to do about it. the instructions are awful too. just sloppy pictures—no words. it’s awful. do better.
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Poor log in

App keeps asking me to enter a code every time I log in. Complete waste of time doing that

Great app

Great company and superb app. Ever since IKEA stopped doing physical catalogue this become very fast, efficient and sustainable way to check out new products and inventory. Thanks to the developers for making this possible.

The best

Great products and great prices. Easy to spend the day in a store, become a family member, and be rewarded.

Not user friendly

When trying to customize the checkout cart we can’t edit the pax interior …

Exceptional

I have been a fan of IKEA for decades, never have any issues and somehow the app and in store experience keeps getting better every single time I go!

Maybe good for shopping but design area is unusable

IKEA used to have a good online design helper but this new system is absolute garbage. Nothing in app that can’t been found online. The Kreativ feature is a waste of time.

Like the shopping experience, awful

Huge queues so download the app, scan the items, some say add to basket, some collect just to add that little bit of stress. Then they close it so off to the huge queue. Hate IKEA with a passion

Delivery

Need to extend delivery at fair price beyond metro. Rockingham and Mandurah for one day week delivery at metro price

ikea - cheap flimsy chipboard

cheap flimsy chipboard products upsold for $100s of dollars but marketed in the right way, this right here is an amazing buisness plan!

Horrible experience

Product came with scuffs, horrible instructions (btw), missing parts pieces.

Long time shopper

IKEA has never done me wrong .. I have had some pieces well over 20 years ! Truly my fav store !

Meh

In store scanning is great till you go to check out. 2 completely different times it says there is one more item missing. Yet you can’t click the message to het more info. Or bypass.

Do not even get me started on deliveries. Never click the reschedule link and think that you will get a calendar. To reschedule to a date that works for you. Instead the push you out a random day in a week or more. They were about a month late!
I ended up canceling my orders and going to the store which is a complete day with travel time back-and-forth and running all over the store locating all the big and little items. Big are easy!
Lil ones, may the odds be ever in your favor.
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5

Pax Wardrobes

Great product, Easy to put together and look and feel the same as my overpriced custom made cupboards from elsewhere.

The app has an annoying bug

When I click the "rewards" button on the app, it says the content cannot be loaded. This has been happening for the past week, so I am unable to see my points or use any vouchers. Please fix this.

App can be used in Spain

Unlike other stores this one has usage in more than one country.

honest ikea canada app review

super user friendly. all questions you would have bout the app or website are already well answered in the question and answers section
of the app.
couldn’t ask for a more user friendly pop

love the sense of fun it brings to shopping even just for mundane things like cups and rugs.

my young child loves the childlike feel of app and website. thayer always indecisive about everything from socks to hair bows. but have access to such colourful ned detailed rook layouts makes choices easier.
and shipping is so fast too.
faster than ordering from Amazon
and cheaper too!
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Superb

Very convenient to favourite items, find its location and fast-track in store checkout! The app is slick and has cool features like pronouncing names of items! It has also discounts and stores your IKEA card which is easily available above the fast-track checkout bar-code for you to scan it

Bring the Udden back

It’s not a review , it’s a complaint : bring back the UDDEN kitchen. Nothing like it in the actual market , trying to get your hands on a second one is a nightmare, rarely available or in a whole different country . That’s one modular kitchen that should remain with your standard collection, doesn’t go out of fashion, I can move out and take it along to my new place . IKEA do us renters with small kitchens a favour and bring back the UDDEN !
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