IKEA User Reviews

IKEA
IKEA
Inter IKEA Systems B.V.

Customer Experience

Positive experience53.8% of reviews
Neutral9.0% of reviews
Negative experience37.2% of reviews

~ Based on 1,456 written reviews from the US App Store.

What users say

Is IKEA Safe?

IKEA appears safe based on user ratings. AppsHunter Safety Score for IKEA is 96/100.

This assessment is based on 145,808 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 145,808 App Store ratings for IKEA.

Is IKEA Legit?

IKEA appears to be a legitimate app. AppsHunter Legitimacy Score for IKEA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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5

Pax Wardrobes

Great product, Easy to put together and look and feel the same as my overpriced custom made cupboards from elsewhere.

The app has an annoying bug

When I click the "rewards" button on the app, it says the content cannot be loaded. This has been happening for the past week, so I am unable to see my points or use any vouchers. Please fix this.

App can be used in Spain

Unlike other stores this one has usage in more than one country.

honest ikea canada app review

super user friendly. all questions you would have bout the app or website are already well answered in the question and answers section
of the app.
couldn’t ask for a more user friendly pop

love the sense of fun it brings to shopping even just for mundane things like cups and rugs.

my young child loves the childlike feel of app and website. thayer always indecisive about everything from socks to hair bows. but have access to such colourful ned detailed rook layouts makes choices easier.
and shipping is so fast too.
faster than ordering from Amazon
and cheaper too!
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Superb

Very convenient to favourite items, find its location and fast-track in store checkout! The app is slick and has cool features like pronouncing names of items! It has also discounts and stores your IKEA card which is easily available above the fast-track checkout bar-code for you to scan it

Bring the Udden back

It’s not a review , it’s a complaint : bring back the UDDEN kitchen. Nothing like it in the actual market , trying to get your hands on a second one is a nightmare, rarely available or in a whole different country . That’s one modular kitchen that should remain with your standard collection, doesn’t go out of fashion, I can move out and take it along to my new place . IKEA do us renters with small kitchens a favour and bring back the UDDEN !
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Why is search so bad?

Okay, type in business chair. What do you get? ~35% chairs interwoven with desks, I saw a lamp, sets of drawers, and tables.

IKEA seems to follow Amazon in that it presents a pile of listings where only a fraction are relevant to your search. It makes shopping so painful I don’t bother.

Can you imagine going into a brick and mortar store and asking for salt and pepper shakers and you get someone coming out with a blender, dishes, cutlery, wash cloths, stylized wood cut out to SALT and another one PEPPER, and even a milk container? You would think that sales person was balmy. Yet that’s what we see in most search engines. I think the IKEA is mostly a waste of my time … except if you know the Swedish name for a product line (mostly).
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IKEA is Grrrreat!!!

We love shopping at IKEA globally. It’s our go-to-place to shop, have lunch/brunch, or a light dinner. We love browsing and getting ideas from the showroom displays. Everything is seamlessly organized, purposeful, and affordable which makes shopping a special treat!

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Shoddy craftsmanship

Easy to Navigate

Can always find what I am looking for. Easy to navigate the app. Features are easy to use and find.

The best

I can find always the best solution in IKEA, although I don’t know how but I can find

Amazing App!

Honestly, I think IKEA has one of the best shopping apps out there. I really love how convenient and responsive the app is, especially when I’m using it while shopping in my local IKEA. I love that I can instantaneously scan to look up items, for more information about them, and add them to my digital shopping cart, then all I have to do is scan a barcode containing all those items and pay, without having to lift heavier items on the self-checkout scanner. Additionally, the return process is an added bonus. When there’s items that I feel doesn’t fit my current aesthetics, or I changed my mind about certain IKEA products, returns via the IKEA app is such a breeze. I’ve been using this app for almost 5 years and it’s established itself as my shopping assistant.
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W app

W app

love it here

it is very warm and lovely

Not Enough Information

There is missing information such as a delivery delay information and refund information. I didn’t know delivery delay details until I checked the browser page. I couldn’t get a delivery on time. So annoying.

Chat

Needs English chat function

Nice app

Excellent

Fil,

Great choice of contemporary items , gives you lots of inspiration.

Boooooooooo

It did not let me use the app