Crew lookup is broken
Era buena
Response from developer
Hola, Sometimes these errors are due to your airport database not being updated. If you go to the airport lookup and push the refresh page it will fix your database. Also if you have issues you can reach out to help@ottopilotsoftware.com
Photos of Crew Will Not Load
Response from developer
Thanks for the review. We respond to emails and there’s an in app function to send directly to us as well. We also sent a in app blastmail notification to all users on how to get your crew photos to load for United while we fix the issue. The issue isn’t with the App it’s with the fact that your airline is adding security layers to their websites and we need to develop a new way to download the crew photos. If you’d like more information, you can read the blastmails in the app and also email me s at help@ottopilotsoftware.com or visit our website ottopilotsoftware.com Otto Pilot Software LLC
Airport Database
The developer reached out and I revisited the airport database to search for BER. Brandenburg appeared but as SXF. Subsequently the database self corrected and EDDB became BER.
I thank the developer for reaching out and providing additional means of contact for app support.
Response from developer
Hello, message received. Can you email us at help@ottopilotsoftware.com so we can get more details? I have some troubleshooting options for you but need to discuss with you. Also we have a website and a phone number for support. Ottopilotsoftware.com and 719-256-0005 Btw, the database does reflect EDDB so you need to ensure your phone or iPad updates the local database you’re using. This will solve the issues you’re having with data import because that was updated in the database months ago when other users reported it missing. The user feedback submit button not showing up is being worked on and hopefully we have a solution to that soon. Either way. Please reach out to us so we can help you get this fixed.










