Complete Failure
Five years ago, this was the best logbook out there. I researched them all and tried many. Roster import was phenomenal, logbook formatting for interview printing was great, the ability to parse flight times from ACARS OOOI, and night/xc/IFR calculations adjusted for local times.
Something happened about 2 years ago. I am at my third airline, all have used different interfaces. I was able to import my trips for almost 2 months then summer of 2024 it just…stopped. Mid-trip and I couldn’t sync updated data. With no notice they “suspended all imports.” No apology. No help. They have never re-implemented the feature. The only ‘solution’ was to curtly inform me they just decided to stop and will never reinstate it, and for my troubles they would prorate my 5 year software license (but only if I canceled abs therefore lost my ability to continue logging). Still upsets me to this day.
I am still using the app out of spite because I have some months left on the license, but after the end of this year it expires and I am not renewing. It is arduous to manually create every pilot profile, every tail number, manually create every flight, add the OOOI times. The app doesn’t remember pairing numbers when I build a return leg. Frequently saves my local times as Zulu times, but not for every OOOI block. The ACARS capture never works anymore. I take a picture which has the times very clear but it always fails “no IN time” or some nonense even though OOOI is all there. Manual roster import has never worked. I have tried logging in via their API screen. I have tried screenshots of my trip sheets. I have tried PDF imports via the manual tab. Always hangs at 75% and “no flights found.” I don’t know how much clearer the trip sheet could be. It literally has times, flight numbers, city pairs, etc.
The whole point of paying, was to make this simple and automated. It is not. It is tedious. Erroneous. Constantly have to correct the app’s incorrect info. If the app was free, it wouldn’t be a big deal. But the broken features, removal of features, and the “oh well it sucks to be you” attitude from this company is maddening. All around the time Aviobook acquired PILOTLOG.
Something happened about 2 years ago. I am at my third airline, all have used different interfaces. I was able to import my trips for almost 2 months then summer of 2024 it just…stopped. Mid-trip and I couldn’t sync updated data. With no notice they “suspended all imports.” No apology. No help. They have never re-implemented the feature. The only ‘solution’ was to curtly inform me they just decided to stop and will never reinstate it, and for my troubles they would prorate my 5 year software license (but only if I canceled abs therefore lost my ability to continue logging). Still upsets me to this day.
I am still using the app out of spite because I have some months left on the license, but after the end of this year it expires and I am not renewing. It is arduous to manually create every pilot profile, every tail number, manually create every flight, add the OOOI times. The app doesn’t remember pairing numbers when I build a return leg. Frequently saves my local times as Zulu times, but not for every OOOI block. The ACARS capture never works anymore. I take a picture which has the times very clear but it always fails “no IN time” or some nonense even though OOOI is all there. Manual roster import has never worked. I have tried logging in via their API screen. I have tried screenshots of my trip sheets. I have tried PDF imports via the manual tab. Always hangs at 75% and “no flights found.” I don’t know how much clearer the trip sheet could be. It literally has times, flight numbers, city pairs, etc.
The whole point of paying, was to make this simple and automated. It is not. It is tedious. Erroneous. Constantly have to correct the app’s incorrect info. If the app was free, it wouldn’t be a big deal. But the broken features, removal of features, and the “oh well it sucks to be you” attitude from this company is maddening. All around the time Aviobook acquired PILOTLOG.
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Won’t open on my phone
Works on the iPad but won’t even open on my phone.
Good
Ok
Response from developer
Dear Pilot, Thanks for your feedback. We’re always looking for ways to simplify the experience and make the app more user-friendly. If you have specific suggestions on what feels too complex, we’d love to hear them! #crewlounge
Works well
Syncs well
Excellent app for your logbook
I have been using it for more than 10 years, never disappointed.
ADS B function to log your flights is very useful, quick to use. I can only recommend Pilotlog
ADS B function to log your flights is very useful, quick to use. I can only recommend Pilotlog
Response from developer
Dear pilot, Thank you for your kind words, much appreciated //Dries@CrewLounge
