iLog Aviation Logbook User Reviews

Name: iLog Aviation Logbook
Rating: 4.46591 (88 reviews)

iLog Aviation Logbook

Otto Pilot Software LLC

📊 Productivity

✈️ Travel

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Crew lookup is broken

The info messages are breaking the functionality of the crew lookup feature. If you enter a name to lookup it will find the person but if you click the magnifying glass to see past trips you get an info message about the web sign in being turned off.

jetserf

a year ago

Era buena

He tenido problemas con el tiempo local y UTC, lo que genera que no me de un conteo correcto y adecuado.

AlexYS88

2 years ago

Response from developer

Hola, Sometimes these errors are due to your airport database not being updated. If you go to the airport lookup and push the refresh page it will fix your database. Also if you have issues you can reach out to help@ottopilotsoftware.com

Photos of Crew Will Not Load

I like the display of the app, but don’t try to see the pics of your crew, because it will be in a perpetual loading status. If you try to contact the developer, there is no option to ask questions. There is just some how to videos. Very frustrating.

Knight7000

2 years ago

Response from developer

Thanks for the review. We respond to emails and there’s an in app function to send directly to us as well. We also sent a in app blastmail notification to all users on how to get your crew photos to load for United while we fix the issue. The issue isn’t with the App it’s with the fact that your airline is adding security layers to their websites and we need to develop a new way to download the crew photos. If you’d like more information, you can read the blastmails in the app and also email me s at help@ottopilotsoftware.com or visit our website ottopilotsoftware.com Otto Pilot Software LLC

Airport Database

Been using this app for years now and just encountered my first glitch. The airport database needs to updated as BER/EDDB is not on the list. The app can not properly update any trips that are flown into and out of BER/EDDB. I have to choose TXL/EDDT for these trips but make a note that the actual airport was BER/EDDB. Additionally, while attempting to submit feedback through the app, I was unable to select the “submit/send” button. Separately, while attempting to submit feedback through the App Store website link, I received an “phishing” warning for the link. I hope this review finds its way to the developers.

The developer reached out and I revisited the airport database to search for BER. Brandenburg appeared but as SXF. Subsequently the database self corrected and EDDB became BER.

I thank the developer for reaching out and providing additional means of contact for app support.

1flyboy5

2 years ago

Response from developer

Hello, message received. Can you email us at help@ottopilotsoftware.com so we can get more details? I have some troubleshooting options for you but need to discuss with you. Also we have a website and a phone number for support. Ottopilotsoftware.com and 719-256-0005 Btw, the database does reflect EDDB so you need to ensure your phone or iPad updates the local database you’re using. This will solve the issues you’re having with data import because that was updated in the database months ago when other users reported it missing. The user feedback submit button not showing up is being worked on and hopefully we have a solution to that soon. Either way. Please reach out to us so we can help you get this fixed.

Airport Database

1flyboy5

2 years ago

Problemas

He tenido diversos problemas con la app.. al cerrar la aplicación de cualquier modo, al volverla abrir se resetea y me manda al principio,desde la carátula de inicio, antes se abría desde donde la había dejado.
Me ha borrado base de datos que tenía guardados y he perdido la información, aún teniendo el backup

drumike

2 years ago

Response from developer

I’m sorry you hear you have had some trouble. Please email help@ottopilotsoftware.com and we can help you recover any lost data. Our database has never lost data to my knowledge, so if you reach out to us we can potentially recover your data. You can also call 719-256-0005 to reach us for support. Thank you for using our app and I hope to help with your issues.

Great App, but stopped working properly

This app has been very useful however recently the Crewmember photos will not load. The app continually tries to load and locks up.

Pat1744

2 years ago

Great app

This app has been wonderful and I’ve been using it for years. I recently updated to the latest app and have noticed a few bugs that weren’t there before. When uploading data from my company it appears to get stuck in a loop when importing crew members info and will eventually crash before completing the update. Hopefully this gets fixed in the next update.

Pat1744

3 years ago

Response from developer

We apologize for the bugs and have made some progress with this. Some of the freezes were related to crew photos which the latest app has fixed. Could you reach out to us at help@ottopilotsoftware.Com in order to verify/confirm that the rest of the import is working?

Unable to log into my FLICA account.

I have had this electronic log book for several years and currently unable to log into my FLICA account for pairing upload… I think it was caused by the latest update.

JA1960

3 years ago

Pop up menus hard to read

The pop up menu’s text color is blue when the iPhone is on night mode. Very difficult to read. Can you change the color to a more night mode friendly color please?

Siupilot

3 years ago

User Since 2008…

No issues switching to iLog from FltCrewiLog. Make sure you follow their instructions.

Skwcrj

3 years ago

Excellent App

Easy way to view trips, crews and pic’s, as well as hotel info. You can also update after each leg to see actual flight time.

United Captain

3 years ago

No technical support.

Good luck with any problems. Have emailed several times over two months regarding an incomplete backup to restore problem and I NEVER get a reply.

chasmarc

4 years ago

Best Logbook and Schedule tracker

This is the best app to keep track of your flights and future schedule. It’s so easy, even my wife can use it to know my schedule.

Craig B - Delaware

4 years ago

Not sure its worth the Monthly fee

I’ve been using the original app for years. I saw the recent push for the new app. I backed up my files to the server and loaded the new app. I restored the server file to the new app.

I lost the last 6 months of flight data. It didn’t load into the new app. Several attempts had the same result.

The crew images did not load. Yes they might be on the phone but I had to access every crew member individually to get the images to load. It appears that it was downloading them from CCS rather than the phone. Several of them took more than once to get the image to stay loaded. That’s a lot of work if you want all the images from years of flights.

Call me cheap but, I might consider an annual subscription. I get more out of EZCCS for less than half the price.

The Auto renewing subscription screen doesn't let you scroll down and read the whole info without selecting subscribe. What I am not seeing. There is no mention of how to unsubscribe in what I can see.

CRTV Viewer

4 years ago

Response from developer

I’m sorry you’re having this experience. If you had reached out to us we could have helped you out. As far as the last six months of data we have been encouraging users to transition for almost a year now and we warned users that the 1.14 update would transition to a new database making the transition more difficult. Having said that, the data is still on your phone and we can help you get that data if you reach out to us at help@ottopilotsoftware.com. Also we have an update already submitted to Apple v1.14.2 that will allow you to restore from the old server until it shuts down in February. Again, please reach out to us if you need help, but I assure you the data is still there. As far as the price, you’ll have to determine if it’s worth it to you. The app was either getting turned off forever or a subscription model being put in place to keep it running. EZCCS is a great tool and has different functionality. We are not a replacement for them.

no support !

Fake software…

RCLuller

4 years ago

Response from developer

I’m sorry to hear this. I haven’t heard anything from you to ask for support. How can we help you? Have you tried emailing us? Help@ottopilotsoftware.com

Awesome

I have been using this app since 2007. Love being able to look up past trips.

Gmanb737

4 years ago

Great App

Works well. I’ve been using this app for almost 10 years. Great place to store valuable flight info. Love it!

737 guppy

4 years ago

No front end updates in over 4 months.

If you’ve paid for the app and have crew access you have to update each pairing individually to show crew members rather than a single update for the monthly schedule. In addition, with the transition to the new named app, the history of crew photos is deleted. Currently the app requires you to look up each crew member individually to update. Responses to app reviews aren’t related to the review itself. They are always statements that an app I’ve used for 14 years isn’t meant for my use anymore.

jetserf

4 years ago

Response from developer

Jetserf, thank you for the constructive criticism addressing specific items that are not working correctly for you. The change over from the old app to the new app did not copy photos over however the old photos are saved on your phone in Files under the old app. For users at United, crew members are automatically downloaded and in most cases update as you download each pairing with no need to individually modify each crew member. Some airlines do not allow this ability and some do. Also, depending on your airline there is no need to individually modify pairings. For example, United again will download your entire pairing information as well any crew members. Some other airlines have modified their systems and changed the way they display pairings so if that functionality has stopped it is most likely due to changes at your airline. As another example, in our latest release Alaska airlines import has been reactivated but works in a different manner than before. Also, crew members will not auto populate for Alaska yet. If you are at an airline that this should work for, please reach out to us directly so we can help you figure out your issues with our software. Our email is help@ottopilotsoftware.com

Great partner to ezCCS!!

I use both apps to complement each other. Pictures and looking up whether or not I flew with someone in the past, easy import to iCal are just some of the reason I still continue to use this versatile app.

C-17 Driver