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About
This app allows bank staff to remotely access and control customer iPhones and iPads with their consent. It facilitates troubleshooting, screen sharing, and sharing product information to guide customers through banking processes.
✓Remote device control with consent
✓Screen sharing for troubleshooting
✓Chat functionality for support
✓Sharing product and terms information
✓Guided customer assistance
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What's New in iM뱅크 원격지원
2.0.3
July 16, 2024
- 서비스 개선
User reviews
Developer apps
FAQ
What devices does iM뱅크 원격지원 support?
iM뱅크 원격지원 is designed for iOS devices, specifically supporting iPhone, iPad, and iPod. It allows bank staff to remotely assist users with these Apple products.
How does iM뱅크 원격지원 ensure security during remote sessions?
The app requires explicit customer consent before any remote connection is established. This ensures that users are aware and agree to the session, maintaining control over their device access.
Can bank staff access my device without my permission using iM뱅크 원격지원?
No, iM뱅크 원격지원 strictly operates on a consent-based model. Remote access and screen sharing are only initiated after the customer has given their explicit agreement.
What kind of issues can be resolved with iM뱅크 원격지원?
The app is used to troubleshoot technical problems on customer iPhones and iPads, guide them through product applications, and explain terms and conditions. It facilitates a hands-on approach to customer service.
How often is iM뱅크 원격지원 updated?
The latest version of iM뱅크 원격지원 is 2.0.3, and it was last updated on July 16, 2024. This indicates regular maintenance and updates from the developer.
Is iM뱅크 원격지원 available for Android devices?
No, iM뱅크 원격지원 is specifically developed for iOS users. It allows DGB Daegu Bank to provide remote support for iPhones and iPads.
Does iM뱅크 원격지원 have ads?
No, iM뱅크 원격지원 does not contain advertisements. As a free application focused on customer support, it provides an ad-free experience for users.
