Improve Detroit User Reviews

Customer Experience

Positive experience59.6% of reviews
Neutral8.8% of reviews
Negative experience31.6% of reviews

~ Based on 57 written reviews from the US App Store.

What users say

Is Improve Detroit Safe?

Improve Detroit appears safe based on user ratings. AppsHunter Safety Score for Improve Detroit is 92/100.

This assessment is based on 1,060 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
4.2% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 1,060 App Store ratings for Improve Detroit.

Is Improve Detroit Legit?

Improve Detroit appears to be a legitimate app. AppsHunter Legitimacy Score for Improve Detroit is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They are paying attention!

I love this service that the city provides! I use it often and it gets results!

What happened to follow through?

It used to be that information submitted on this site was taken care of in a reasonably quick manner. Now not is it not only taken care of quickly, in many, MANY instances, it's not taken care of it all. It's acknowledged and closed with absolutely nothing happening.

Bulk pickup Binder 48234

Horrible, bulk has been sitting on curb since week prior to Fourth of July and still there. Absolutely terrible

Does it actually work

I can’t tell what gets done I have had multiple requests and I only seem to get a “acknowledge” message but not sure any action?

Great App

Easy to navigate and great results

Speedy Turnaround

When I post a problem within 48 hours it’s addressed

Goo response times!

They are cery good about rectifying issues on this app. this is the first time I’ve experienced the City actually resolving issues! Good job Detroit Staff! We appreciate all that you do!

Improve Detroit

I find this app to be very helpful in getting things done around the city of Detroit. I have used us on several occasions for trash pick up nooses abatement, illegal, dumping, vacant, lots and cars that are illegally dumped I fine also that once II enter something on the app that it is done in a timely basis. I really appreciate this app.
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Abandoned vehicles

There could be a better user interface when reporting abandoned vehicles.

App doesn’t work.

Doesn’t let me file a report or even sign up. Horrible.

Hole in alley

I have filed two complaints about hole in our alley that has only grown larger swallowing the warning saw horse placed there my DPW !It continues to be a SAFETY HAZARD and a threat to our sewer line in the alley,which poses a threat to my house (not my sewer line connection from my house)! Please contact me when you’re going to come out and examine this situation because I don’t feel like being gaslighted again by DPW thank you in advance !
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slow responses and no connection to BSEED

This app doesn't have any connectivity to the building department, which exists in a premodern state. This makes it useful for about a third of what it should be useful for. I've been trying to get them to address this for years to no avail.

Useless system

Reported several issues , the response time was so long that the issues no longer were visible. This system is nothing more than a place for residents to complain and feel like they did something when in reality nothing happens.

App

Need update

Very large pothole

Workers did what they could. The entire street needs repaving. Repaving a street was not an option to chose.

Review

When you put in the request it takes too long to respond back. It seems as though nobody really cares. The Seniors and others are at risk of being attacked from tall grassy areas and debris from littering.

This app works!

Kudos to the wonderful City of Detroit for utilizing this great resource.

568,456 problems solved? Or just closed

I don’t know if this app will get any results for any problems submitted . But we can hope . In the past calling and voicing complaints did not work for the city tree that needs trimming in front of my house or the fact that it messed up the sidewalk local legislation has done nothing in the past either.
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App review

I really love the convenience and response that I receive from the app, but I am still receiving information from a issue that was resolved over two years ago. A report of overgrown grass and debris on the property. I no longer live at the location and the property has been sold. A re-inspection should be conducted of 2967 Columbus . Thanks
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Atienden rápido pero no siempre regresan a reparar

Banqueta que rompió DTE tiene más de 4 ańos
Un hoyo en la calle que abrió el servicio del agua tiene meses
Una fuga de agua en la calle ya tiene meses
Una luz apagada nos la arreglaron en 2 mes
Ya asta me siento acosador asia la ciudad 😁