Awesome incident management
Fantastic platform. An innovative, flexible, thoughtful product that keeps improving. And have to mention that customer support is top notch.
New AI capabilities are epic
The app has always been solid, but you can now interact with their agent on the go, meaning you can provide updates, dig into the details, and take actions just by typing/talking. A paradigm shift for being on call.
Great On-Call Experience
The app provides a great UI to see the on-call schedule, incoming notifications, and alerts when I’m assigned to the rotation. It’s easy to stay organized with the app when I’m on the go, and has enhanced the on-call experience by making everything more intuitive. The interface is clean, and I’d definitely recommend this app to anyone using incident.io!
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Everything you could ask for as an incident responder
Intuitive UI, simple config, reliable pages. The lightweight app is the perfect amount of info I need on my phone vs slack. So many employees have given the feedback of “oh this is so much easier than I thought it would be- I can be on call”. 🤜🤛
The Gold Standard for Incident Management
Incident io has completely transformed how our team handles incidents. The slack integration which we use is a standout feature for me, making it easy to coordinate responses directly where our teams operate already, there’s no context switching, no friction, just fast, structured incident response from declaration to resolution
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