INCLUD User Reviews

INCLUD
INCLUD
Aspiring Brands Private Limited

Customer Experience

Positive experience57.4% of reviews
Neutral0.0% of reviews
Negative experience42.6% of reviews

~ Based on 47 written reviews from the US App Store.

Is INCLUD Safe?

Not enough ratings yet to assess INCLUD.

Is INCLUD Legit?

INCLUD appears legitimate, with a few gaps. AppsHunter Legitimacy Score for INCLUD is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Toy Failed Within an Hour, No Support Without an Unboxing Video.

I had a very disappointing experience with Includ.

I purchased a toy car, and within an hour of opening the package, it completely stopped working. That alone raised serious concerns about the quality of the product.

When I contacted customer support, instead of helping resolve the issue, they insisted that I provide an unboxing video. Seriously, who records themselves opening every toy they buy? I had already shared the issue, but they refused to help without this video.

What makes this even more frustrating is that their website does not state that an unboxing video is mandatory for warranty or replacement claims. It only mentions it as a tip that may help resolve issues faster. That’s very different from making it a requirement after a product fails.

A company should stand behind the quality of its products. If a toy stops working within an hour of normal use, the first response should be to help the customer—not hide behind an unreasonable demand that was never clearly communicated as a condition for support.

Poor product quality and even poorer customer service. I won’t be purchasing from Includ again.
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Response from developer

Hi There, We sincerely apologize for your disappointing experience with our product and support. We understand your frustration regarding the unboxing video requirement and product failure. Please send your Order ID, contact number, and a brief video of the issue to support@includ.com. We will promptly review and resolve your case. - Team INCLUD!

Recommend everyone to use

The platform feels practical for everyday shopping needs. It covers everything well. It’s useful.

Response from developer

Hi Puloma, Thank you for your valuable feedback! 😊 We're glad to hear that you're finding the platform practical and useful for your everyday shopping needs. Your support motivates us to continue improving and providing a seamless shopping experience. -Team INCLUD

It's really good, I think it's good to like it!

Includ makes it really easy to browse kids clothing without confusion. I can quickly find good options for my child. The experience feels smooth.

Response from developer

Hi Achalesvara, Thank you for your feedback! 😊 We're delighted to hear that you love our unique brand collection. We’re always working to bring exciting styles and quality products together in one place. Your support means a lot to us! 💙✨ – Team INCLUD

Oh my goodness, it's a fine product among similar app!

The product listings are clear and easy to understand. I don’t feel confused while checking items. It’s helpful.

Response from developer

Hi Anchita, Thank you for your thoughtful feedback! 😊 We're glad to hear that you find our product listings clear and easy to understand. We strive to make shopping simple and hassle-free, so it's great to know that the information provided helps you make confident choices. Your support means a lot to us! 💙✨ – Team INCLUD

Very nice!

The app interface is clean and easy to navigate. Browsing through categories feels smooth. It’s user-friendly.

Response from developer

Hi Saral, Thank you so much! 💯😊 We’re glad you’re enjoying the INCLUD app and appreciate your support. – Team INCLUD

very durable app

Using Includ has made shopping for my child much easier. Everything is available in one place. It feels very organized.

Response from developer

Hi Milan, Thank you so much! 💯😊 We’re glad you’re enjoying the INCLUD app and appreciate your support. – Team INCLUD

Always support this app

The categories are well structured, making it easy to navigate. I don’t feel confused while browsing.

Response from developer

Hi Avantika, Thank you for your thoughtful feedback! 😊 We’re happy to hear that you find the categories well-structured and easy to navigate. Making browsing simple and hassle-free is always our goal. Your support means a lot to us! 💙 -Team INCLUD

Absolutely nothing to say, very good. Well done. .

Overall, Includ offers a smooth and practical way to shop for kids clothing online. It’s convenient and reliable.

Response from developer

HI Sahil, Thank you for your thoughtful feedback! 😊 We’re glad to hear that you find Includ smooth, practical, and reliable for shopping kids’ clothing online. Your support means a lot to us and motivates us to keep improving! 💙 -Team INCLUD

Sincere app

Includ makes shopping for kids clothing really simple and convenient. The collection feels fresh and suitable for everyday use. I like how everything is organized properly.

Response from developer

Hi Janhavi, Thank you for your kind feedback! 😊 We’re glad to know you find the app helpful and amazing. Your support means a lot to us! 💙 - Team INCLUD!

powerful ideal

Includ helps me save time when shopping for my child. I don’t have to check multiple apps or stores. Everything is available in one place.

Response from developer

Hi Aakash, Thank you for your kind feedback! 😊 We’re glad to know you find the app helpful and amazing. Your support means a lot to us! 💙 - Team INCLUD!

this app is good

The app layout of Includ is clean and user-friendly. Browsing through different categories feels comfortable. It doesn’t feel confusing.

Response from developer

Hi Farid, Thank you for your kind feedback! 😊 We’re glad to know you find the app helpful and amazing. Your support means a lot to us! 💙 - Team INCLUD!

have fun

Includ makes browsing enjoyable with its smooth interface. It’s easy to scroll and check options. The experience feels good.

Response from developer

Hi Tanaya, Thank you for your kind feedback! 😊 We’re glad to know you find the app helpful and amazing. Your support means a lot to us! 💙 - Team INCLUD!

good to recommend this

The categories on Includ are well structured. It helps in quickly finding what I need. That makes shopping easier.

Response from developer

Hi Sumantra, Thank you for your kind feedback! 😊 We’re glad to know you find the app helpful and amazing. Your support means a lot to us! 💙 - Team INCLUD!

When will 5s be free to jump?

Includ makes it easy to explore multiple clothing options in one place. It’s very convenient for busy parents. I use it often.

Response from developer

Hi Chintanika, Thank you for your thoughtful feedback! 😊 We’re so glad to hear that Includ makes it easy for you to explore multiple options and fits well into your busy schedule. It’s great to know you use the app often—your support means a lot to us! 💙 -Team INCLUD

It works very well, you can try it

Includ gives a good online shopping experience for kids clothing. Everything feels easy and accessible. It works well.

Response from developer

Hi Hasit, Thank you for your thoughtful feedback! 😊 We’re glad to hear that the variety of clothing options across different age groups makes browsing easier for parents. Your support means a lot to us! 💙 -Team INCLUD

Easy to use, easy to use.

Overall, Includ provides a smooth and convenient shopping experience for kids clothing. It’s easy to use and practical.

Response from developer

Hi Sushmita, Thank you for your thoughtful feedback! 😊 We’re glad to hear that the variety of clothing options across different age groups makes browsing easier for parents. Your support means a lot to us! 💙 -Team INCLUD

Have to use it all at once.

Overall, Includ provides a smooth and convenient way to shop for kids clothing online.

good application. you deserve to have! !

The app makes it easy to explore outfits based on different age groups. Everything is well organized.

Response from developer

Hi Induma, Thank you so much! 😊 We’re glad you find the INCLUD app very excellent. Your support truly means a lot to us. – Team INCLUD

It's great, it's fast, and the interface is very personal

Includ has made kids fashion shopping easier from home. Everything is accessible in one app.

Response from developer

Hi Mahindra, Thank you for your amazing feedback! 😊 Glad you loved the easy returns, discounts, and free delivery. Your trust means everything to us! ✨ - Team INCLUD

Order delayed and after that cancelled

I ordered one of boys winter set on 18 oct 2025 with prepaid orderand after that I’m keep on waiting for the parcel but I didn’t get them I emailed Includ they say ur order will be deliver to you soon then after near about one month , today I got msg that my order has been cancelled and I didn’t get my refund till now and I don’t whether they will give me my return back or not , worst app I ever used
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Response from developer

Hi Anukriti, We’re truly sorry to hear about this experience, and we understand how frustrating it must be to wait so long only to have the order cancelled. This is definitely not the experience we want for our customers. Your refund should have been processed immediately after the cancellation, so we’d like to urgently check this for you. Kindly share your Order ID and registered phone number with us at support@includ.com so we can resolve this on priority. Thank you for bringing this to our attention, we’re committed to fixing this for you at the earliest. – Team INCLUD