Do not purchase as a woman
All women please read this review! This app does not state it explicitly but do not use your “legal name” be sure to use your most commonly used name, email address and phone number. I tried to cancel within 24 hrs of learning that your full legal name is not what is required but your most commonly used name, email address, and phone number. If you were married and changed these 3 things then you will have to wait and pay for 3 months of service and be matched with 70 and 80 year olds in the system because your new legal name is the same.
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App doesnt let you first time register
After being charged 3 times I still never received confirmation email to set up a password. After trying for 3 hours i contacted customer support and still nothing. I wouldn’t recommend first time set up on the app. If you plan on still using Incogni try using a computer first but if it’s anything like customer support then best of luck trying to set it up.
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Annoyingly bad
I bought this app/service and tried entering my second email. I verified it several times. I did it on my phone and the app still shows it unverified. So I did it again on my laptop. The site said verified. I opened the app and it STILL shows it unverified. You are supposed to be able
To enter up to three email addresses but it really doesn’t let you.
To enter up to three email addresses but it really doesn’t let you.
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No option for nicknames and maiden names
The application limits you to only your full governmental name at the time and does not allow you to insert nicknames or maiden names, most of the time I go by my nickname and many data brokers and websites. Use my nickname and I was unable to get it removed because Incogni would only work on full name. Also the custom removals is difficult to use as I found many websites that Incogni does not cover that I wanted my information removed from and it is not easy to do it in the app. Not worth the unlimited plan, the basic plan is about the same unless you put in a ton of effort. Also not needed for more than a couple months as the amount of removals exponentially decrease after time.
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Paid for what?
I have not seen any decrease in spam calls or emails or texts. I asked support and was told they request your info be removed but that won’t cut down on the spam. Not worth it!! Doesn’t work!!! Don’t waste money here.
Update: just understand if you purchase this service you will see zero slow down of calls and spam. Appreciate maybe getting removed from future lists but don’t expect any reduction in spam. They still call and they still email continuously.
Update: just understand if you purchase this service you will see zero slow down of calls and spam. Appreciate maybe getting removed from future lists but don’t expect any reduction in spam. They still call and they still email continuously.
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