Incogni - Private Data Removal appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Incogni is 63 out of 100 points across 7 verification signals from App Store and developer data.

Incogni Reviews: Is It Legit?

Name: Incogni - Private Data Removal
Rating: 4.37116 (423 reviews)

Incogni - Private Data Removal

Incogni Inc

🔧 Utilities

🔍 Reference

Customer Experience

Positive experience57.8% of reviews

Neutral2.2% of reviews

Negative experience40.0% of reviews

~ Based on 45 written reviews from the US App Store.

Is Incogni Safe?

Incogni - Private Data Removal appears safe based on user ratings. AppsHunter Safety Score for Incogni is 87/100.

This assessment is based on 423 user ratings, with an App Store average of 4.4/5.

Safety Analysis

79.9% of ratings point to a safe experience

3.0% of ratings suggest some concerns

17.1% of ratings point to a risky experience

~ Based on 234 App Store ratings for Incogni.

Is Incogni Legit?

Incogni - Private Data Removal appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Incogni is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Not worth it

I think Incogni does actually do what they say; however, by submitted these requests for removal you are inherently proving to data companies that you are a real user. This in turn means that any of the brokers that “resist” Incogni’s requests for data removal can now sell your data for more money because it has been confirmed to be real. This is why it seems like you receive more spam calls and emails after signing up for the service. It isn’t Incogni selling your data, but it is them revealing that you’re a real person, which makes you a bigger target for people purchasing data.

JJustTrist

a month ago

Response from developer

Hey, we understand the concern. To clarify, Incogni does not sell customer data, and we only use the minimum details needed to submit removal requests under privacy laws like GDPR and CCPA. Those requests are sent to brokers that already have your data. Spikes in spam can also be linked to unrelated data breaches - we recommend checking HaveIBeenPwned. If you have questions, please let us know anytime at support@incogni.com and our support team will gladly review your case.

Don’t sign up

You can’t cancel even if you don’t accept their new ToS -

The updated comment stated that you can but you don’t get a refund for the rest of the term. I don’t change the agreement they did and yet they get to keep my money. They sent my issue to legal to review- that’s how hard it is to cancel and get your money back after they try and sell your information of use it for means that you didn’t already agree to. The whole point of the service is to prevent your info from being out in the world but their terms don’t represent that value.

PPrometheusgr

a month ago

Response from developer

Hi there, you can always cancel your subscription by following steps from our guide here: https://support.incogni.com/hc/en-us/articles/4904006901522-How-to-cancel-the-automatic-renewal-of-my-Incogni-subscription In case you're having issues or questions, please contact us anytime at support@incogni.com - our support team will gladly assist you.

Not at all what they promised

I purchased this to get rid of spam phone calls and emails. I’m getting more phone calls than I was before. They won’t let me cancel it. I am not allowed to cancel for a year. Can’t get through the customer service very disappointed. It’s not even worth seven dollars a month Let alone 10 dollars. I’m not going to upgrade on a product. It doesn’t do what it originally said it would do in the first place.

Jjoke3456789

a month ago

Response from developer

Hey, we understand the frustration. Just to clarify, Incogni’s job is to get your personal data removed from data brokers and keep sending follow-up requests as brokers re-collect it over time. That can reduce spam calls, texts, and emails, but it can take time, and some spam may be unrelated to data brokers, such as from data breaches. You can check that here: https://haveibeenpwned.com/. Please reach out to maria@incogni.com so we can look into your case and subscription.

Scam Credit Calls Stopped

I had so many calls coming in daily a lot of calls regarding my credit and giving me loans and all that kind of stuff. Since I went on with Incogni. They all stopped, end of story.

TSToyota App 5 Stars

a month ago

Thumbs up

I have been long thinking of trying this and finally decided to try this. I have had several attempts at my identity theft and had to even cancel one of my credit cards along with a stolen check. I want to be harder to find. So far so good as you can monitor the process in motion of the effort at removing you from data based systems. Happy I have joined up with

SSalatzo

a month ago

mid services

Incredibly expensive service for a family plan all for the consumer to constantly request custom removals anyways. If you purchase any type of property, they will not remove that information although it shows your address. Our information is constantly showing up on random sites and on google although we pay for a “premium” service. Don’t bother with this company.

Ssandycheeks9

a month ago

Response from developer

Hello, thanks for sharing this feedback. We’re sorry to hear the service hasn’t met your expectations. Some information, including certain property-related records, may not be removable by us, and some sites can require manual action or a higher-tier plan for custom removals. Coverage can also vary over time, which is why you may still see listings in search results while removals are in progress or outside automated coverage. Please contact support@incogni.com so we can review your case in detail.

So Far, So Good

I’m new to Incogni, so I’m still getting familiar with the service and seeing how well it works over time. So far, I like the concept and how easy it is to get started. One improvement I would really like to see is a dedicated iPad version of the app. I use my iPad regularly, and having an app optimized for the larger screen would make the experience much better. Hopefully, this is something Incogni will consider adding in the future.

MMeleciel

2 months ago

Disappointed.

This isn’t what I’d hope it would be, do they get your data removed? Maybe. I’m pretty good at finding personal info online and after using this service for a while I decided to look for my own info. Well, I found it everywhere still. Incogni claims that 400 sites removed my data but I highly doubt that. Not to mention that since using this I have seen a massive increase in spam calls, texts, and emails. I’m pretty sure incogni is actually selling my data off to companies themselves. Personally I wouldn’t recommend this service, maybe if it was $20 a year, but even that would be expensive for what you get.

MMilw414

3 months ago

Response from developer

Hey, we understand the frustration. Just to clarify, Incogni does not sell customer data and our data practices were audited by Deloitte. We only use the minimum information needed to submit removal requests under privacy laws like GDPR and CCPA. Removals aren’t one-and-done, since brokers constantly re-collect info, and spikes in spam are usually tied to unrelated leaks or breaches. You can check https://haveibeenpwned.com/ and please reach out to support@incogni.com so we can look into your case.

Do not purchase as a woman

All women please read this review! This app does not state it explicitly but do not use your “legal name” be sure to use your most commonly used name, email address and phone number. I tried to cancel within 24 hrs of learning that your full legal name is not what is required but your most commonly used name, email address, and phone number. If you were married and changed these 3 things then you will have to wait and pay for 3 months of service and be matched with 70 and 80 year olds in the system because your new legal name is the same.

JJJP7783

3 months ago

Response from developer

Hi there, we appreciate you sharing this feedback and will pass it along to our team for review. As for the refund, our support team can look into its status and help clarify the cancellation process. Please contact us directly at support@incogni.com so we can take a closer look.

App doesnt let you first time register

After being charged 3 times I still never received confirmation email to set up a password. After trying for 3 hours i contacted customer support and still nothing. I wouldn’t recommend first time set up on the app. If you plan on still using Incogni try using a computer first but if it’s anything like customer support then best of luck trying to set it up.

THTim. H92

3 months ago

Response from developer

Hey, thank you for sharing your experience. I can see why this would be frustrating. This case sounds unusual and we'd like to take a closer look, so feel free to contact us directly at maria@incogni.com.

Annoyingly bad

I bought this app/service and tried entering my second email. I verified it several times. I did it on my phone and the app still shows it unverified. So I did it again on my laptop. The site said verified. I opened the app and it STILL shows it unverified. You are supposed to be able
To enter up to three email addresses but it really doesn’t let you.

F1Flamethrower 107

4 months ago

Response from developer

Hey, thank you for sharing your experience. We'd like to take a closer look at your issue. Feel free to contact our support team at support@incogni.com so they can investigate further.

No option for nicknames and maiden names

The application limits you to only your full governmental name at the time and does not allow you to insert nicknames or maiden names, most of the time I go by my nickname and many data brokers and websites. Use my nickname and I was unable to get it removed because Incogni would only work on full name. Also the custom removals is difficult to use as I found many websites that Incogni does not cover that I wanted my information removed from and it is not easy to do it in the app. Not worth the unlimited plan, the basic plan is about the same unless you put in a ton of effort. Also not needed for more than a couple months as the amount of removals exponentially decrease after time.

SSjshsjeheieidifiid

4 months ago

Response from developer

Hi there, we're sorry to hear that your experience with Incogni didn't meet expectations. We will gladly share your feedback regarding names and Custom Removals for review. However, there is a benefit to sticking with Incogni long-term - we're constantly expanding our list of covered brokers and some brokers may recollect your information after some time passes. Incogni sends recurring data removal requests to prevent this. If you have more questions or suggestions, please let us know anytime at support@incogni.com.

Paid for what?

I have not seen any decrease in spam calls or emails or texts. I asked support and was told they request your info be removed but that won’t cut down on the spam. Not worth it!! Doesn’t work!!! Don’t waste money here.

Update: just understand if you purchase this service you will see zero slow down of calls and spam. Appreciate maybe getting removed from future lists but don’t expect any reduction in spam. They still call and they still email continuously.

ESEff spam

4 months ago

Response from developer

Hey, we understand the frustration. Just to clarify, Incogni’s job is to get your personal data removed from data brokers and keep sending follow-up requests as brokers re-collect data over time. That can reduce spam calls and texts, but it can take time. A sudden rise in spam is also often tied to unrelated data breaches, so it may be worth checking https://haveibeenpwned.com/

A Necessary Service

I have been using Incogni’s services for over a year. I can definitely see that I am receiving less spam and junk regularly. I get fewer spam phone calls, fewer spam messages, and less junk and spam emails, now that Incogni is looking after me. I do receive regular monthly reports on their activity. Their prices are very reasonable considering the additional peace I receive daily. The app is very useful and convenient. I would recommend using the app and consider how they can save You from being hounded by junk dealers.

OBOceanside Bill

4 months ago

Do NOT download this app!!!

I kept getting spam calls and to stop the harassment I downloaded Incogni app and put my email address in and now I’m getting emails as well as text messages on top of calls!!

MMojijoona

4 months ago

Great companion to the online Web version.

The user interface is thoughtful and is easy to use.

BBirasCreek

5 months ago

Convenient app

Easy to track where my information is being removed from. App is easy to use

TTechnoSchoolz

5 months ago

Easy to understand interface

Downloading the app I liked how the interface is super easy to understand and straight forward. On top of that they provide excellent service!

CCycapp

5 months ago

Impressed

This is my first time reviewing an app because I live it so much. I am in high level sales and was receiving 20+ spam calls per day. ChatGPT suggested I try Incogni for my specific use case - I was skeptical at best. The app has now been running for 3 days and yesterday I only received 3 spam calls, so far none today. It was like flipping a switch! Chat said to expect it to take 2 weeks to a month, my experience was instant.

CCJ7566

5 months ago

It is getting rid of my information off

I don’t have to do this work myself because it would take so long for me to complete. They can complete a lot faster and follow up too. If your information is out there on the web then you are vulnerable and you need this company to get your information gone.

HHeartburn51

5 months ago